1. #1
    Unregistered

    Bluetooth mouse not working on Windows 7 notebook

    I have a notebook based on Windows 7 which has the mouse coupled to it via a Bluetooth connection. Recently the mouse has stopped working and I cannot figure out the reason. Why is the Bluetooth mouse not working?



  2. #2
    expert Array
    Join Date
    May 2012
    Posts
    1,791

    Re: Bluetooth mouse not working on Windows 7 notebook

    There might be some problem with the Bluetooth services on the notebook that is causing this problem. You could check this out by going to the Start icon and typing in services.msc from which youíll be able to select the various services. You would get a dialog box on this where youíll find the Bluetooth support services which will open a double click. Make this set as automatic and open the log tab. From this have this account chosen and give the local services. After this is done get all the passwords deleted and click in the confirm button. On restarting the notebook you will have the mouse perfectly working.

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Bluetooth mouse not working on Windows 7 notebook

    There can be several resaons which are responsible for the mouse inaction.

    1. The mouse can be physically damaged, its sensors might fail. Test the mouse by attaching it to any funcional
    PC which can describe the status.

    2. The Bluetooth controller chipset might be in question, attach another device to verify wheather the bluetooth is
    working or not.

    3. The driver for bluetooth might be missing or corrupt, install latest compatible driver for a solution.
    click Start, in the search box type Bluetooth press enter, click Bluetooth, click driver, click uninstall.

    Simply exit the window. Start computer again and another bluetooth driver will be installed.
    Check the mouse activity.

  4. #4
    Dark Knight Array
    Join Date
    Dec 2012
    Posts
    306

    Re: Bluetooth mouse not working on Windows 7 notebook

    Hi..

    Click on the Start Menu

    Type "Services.msc " in the search box and hit enter .


    select the Dialog box where you can find the bluetooth Support services


    double click on it , and set this as automatic and open the log tab .


    Delete all the password in the log tab and say YES for conform delete .


    Restart your device and check it out now .



    or else unPair the Mouse from the device and pair it again.


    Thank you..

  5. #5
    abhinandan Array
    Join Date
    May 2013
    Posts
    351

    Re: Bluetooth mouse not working on Windows 7 notebook

    hello
    dear friend
    ***************
    follow these instruction ***************

    ***************
    check your Bluetooth device

    ***************Bluetooth have some problem by which it stopped working

    *************** Unplug it then plug it again

    ***************And checked your mouse battery is charged


    ***************And if it hangs then scan and delete for all virus.

    ***************Connection often fails when system hangs.

    ***************And re connect the Bluetooth device again .

    ***************In this case Bluetooth device is get heated due to which it stopped working

    ***************So you need to unplug it then plug it again

    ***************I suggest you to replace the Bluetooth device

    ***************Make sure that your mouse battery is charged


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