1. #1
    Unregistered

    Can't access Xbox LIVE account on HTC MOZART Windows phone

    Hi, I am unable to access Xbox live account from my windows phone after switching to Russia from New York. Internet won't work and Live account giving me an error. What to do? How to access Xbox LIVE account from my new place. Any tips!! Give me suggestions as soon as possible!!



  2. #2
    vincent.daniel Array
    Join Date
    Dec 2012
    Posts
    30

    Re: Can't access Xbox LIVE account on HTC MOZART Windows phone

    Hello, Friend.

    To help you better, provide the exact error message you are receiving.

    In the mean time, you can try the below steps.

    For security reasons, Microsoft will restrict to access your email account from a differnt location at the first instance.
    To fix this issue, you must try to sign in to your Xbox Live or Windows Live email account on web. If you receive any prompt to verify the ownership of your email accont. Please follow it.

    And then try to access your Xbox Live email account on HTC Mozart Now.

    This should fix the issue.

    Regards
    Vincent Daniel

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