1. #1
    Unregistered

    DVD RW drive not working on ASUS windows 8 Laptop

    I need some help fast. The DVD RW drive in my ASUS windows 8 laptop has suddenly stopped working. When I put in a DVD then I can hear the spinning sound but then nothing happens. When I click on the DVD icon in MY computer the DVD tray comes out and I get a message asking me to insert a DVD. I checked the drivers and all appear to working fine.



  2. #2
    mohan123 Array
    Join Date
    Oct 2012
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    433

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    Hi friend..

    For this solution follow my steps..

    May it's a driver problem so you can update ur drive....

    And You can Use as External DVD drive also..

    Those are available in market now with USB port..

    Or may be your DVD drive problem then you can replace it

    Then it will work ..

    Thank you and All the best...

  3. #3
    made4u Array
    Join Date
    Jan 2013
    Location
    Surat
    Posts
    179

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    hi,

    you have problem with your DVD RW . and this is done because of DVD drive failure.

    it may also done by:

    * IF your hardware cable was not properly connected.

    * or Your drive have some driver problem then also it may come.

    for that try to format your pc and install all drive then it may works .

    * or just change with new drive and then your problem will solve .


    * or you can use external DVD writer for any work.

    try is good luck

  4. #4
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    There can be multiple issues involved in such a scenerio you are encountering.

    1. there can be virus infection in files corrupting windows.
    2. the optical drive can be damaged.
    3. most likely the device driver for the optical drive is either corrupt or missing. Change the device driver for a better result.
    control panel--system and security--device manager--dvd/cd controller--driver--update driver is how to do the changing.

  5. #5
    Dreamer Array
    Join Date
    Jul 2013
    Posts
    116

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    Hi Friend,

    I think there is a problem in our DVD drive.

    Also the Dvd Drivers are not updated.

    First you can updates the DVD drives.

    If issue persist, Un-install the Drivers and Un-Plug the DVD drice

    Plug-in the DVD drive, that is automatically Install the driver.

    If issue persist again Replace the DVD Drive.

    I hope you will understood.

    All the Best.


  6. #6
    MSB Array
    Join Date
    Apr 2013
    Posts
    436

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    Hello friend,

    1.First of allplease turn on your Asus windows 8 laptop,

    2.After this please go to the home screen and open the ''control panel'',

    3.Then please go to the ''system and security'' option,

    4.Now open the ''device manager'' and check the CD/DVD ROM driver and click to the update the driver,

    5.After this restart your laptop and your DVD RW drive working normally,

    6.I hope this information usefull to you,

    Thank you,

  7. #7
    22virdi Array
    Join Date
    Mar 2013
    Posts
    107

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    dear friend please use as the following to solve your problem

    please go to in the home screen then open the control panel then system and security ..

    now open the device manager and check the CD/DVD rom driver and click to the update the drivers

    if the your device is working is very good other wise this is the any hardware problem

    so you go to the service center to know the hardware problem

    hope your problem is solved

    thanks

  8. #8
    bonomali Array
    Join Date
    Apr 2013
    Posts
    276

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    Hello Friend,


    Well, there can be many reasons behind your DVD RW drive on ASUS Laptop. You should first check whether there is some issue with your your DVD lense. Generally, lenses are prone to damages so you better check it for any such error. If there is no such error then you need to update the DVD Drivers to the latest updates from the internet. There can also be some software issue involved with your DVD drive. Install good burning software such as Nero and write a DVD using it. Laptop is a very delicate device to if you can't find out the problem then you should contact Asus service centre and aske the technician to visit your place and check the device.

    Bye,

  9. #9
    kumar12337 Array
    Join Date
    Sep 2012
    Location
    hyd
    Posts
    1,989

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    Hi, Dear friend

    There are many reasons involved behind this issue ... are


    It may cause by the Dust


    Power cable problems


    Device Driver issues ..........or any other hardware related issues


    So, first of all check Whether inserted DISC working properly or not

    After that Repair or Re-install the drivers that is go to ...run and type devmgmt.msc and click OK


    then Expand DVD CD ROM DRIVES ...and choose your device and right click ON it .....and choose UNINSTALL button......and follow the screen instructions


    After that insert the DVD ROM Companion Disk ...and re-install the Drivers to check if it helps

    And some times the OS related issues cases also ,,, it behaves like that ...So, find out if you have any issues with the OS and fix them to get the solution

    And again if the Same exists.... then it may be the problem of Hard ware... in that case try to contact your Service Center and Repair it

    Thank you!!!!!!!!!!!

  10. #10
    Satya Praveen Array
    Join Date
    Sep 2012
    Posts
    1,123

    Re: DVD RW drive not working on ASUS windows 8 Laptop

    Hello friend,


    I have the solution for your problem just do as i say...............................

    1.This can be the problem of the DVD drivers.

    2.So you go to the desktop make a right click on 'My Computer'.

    3.And then click on the option 'Manage' and then click on 'Device Manager'.

    4.Then you open the DVD RW drivers and then go to the driver tab and then click on Update Driver.

    5.If still you have the problem then it is your DVD RW problem.

    6.It may be damaged so you have to replace it with new one to solve this problem.

    Have a nice day............................



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