I use Windows 7 Professional System. I need to install some updates and I got the notification, that updates are ready to install. When I try to install updates, I receive such errors. I do not knew what is the problem. What might be the problem? Please, help me!
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"Windwos Update Error 0x80070641"
The definition of the error code you’ve received 0x80070641 can be found below:
ERROR_INSTALL_SERVICE_FAILURE - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.
How-to stop the Windows Installer service
stop the Windows Installer service and then use Windows Update…
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2. At the Command Prompt window type the following, and press Enter:
3. net stop msiserver
4. Launch Windows Update, and then attempt to install the previously failed updates.
Method 1:
Restart Windows update service and check if the issue persists, follow these steps:
a. Click Start, type “services.msc” (without quotes) and press Enter.
b. Locate and right-click "Windows update" service.
c. Right-click the Windows update service, and then click Stop.
d. Right-click the Windows update service, and then click Start.
Method 2:
Follow the steps in the link:
“Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2”
http://support.microsoft.com/kb/2509997
Registry Disclaimer:
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
“Back up the registry”
http://windows.microsoft.com/en-US/w...p-the-registry
Method 3:
Reset Windows update component and check if the issue occurs. Follow the steps in the link:
“How do I reset Windows Update components?”
http://support.microsoft.com/kb/971058
Note: If running fixit does not fix the issue, follow the manual steps in the above link.
Registry Disclaimer:
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
“Back up the registry”
http://windows.microsoft.com/en-US/w...p-the-registry
Method 4:
Step 1:
Temporarily disable antivirus software (and any other security software) and firewall on the computer as a test and try installing Windows updates:
http://windows.microsoft.com/en-US/w...virus-software
If disabling the antivirus software fixes the issue, you may have to configure the settings of the antivirus program accordingly.
Note: Make sure you enable the antivirus software, other security programs, and firewall.
Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 2:
If the issue still occurs, you may restart computer in clean boot and try installing Windows updates. Follow “step 1” in the link to enable to clean boot:
http://support.microsoft.com/kb/929135
Follow step 3 from the article to “Reset the computer to start as usual”, after performing the clean boot troubleshooting.
For your reference, follow the steps in the link:
“Troubleshoot problems with installing updates”
http://windows.microsoft.com/en-US/w...alling-updates
Note: If running fixit does not fix the issue, follow the manual steps in the above link.
Download and run a virus scan using Microsoft Safety Scanner from the link below to make sure that the computer is free from any virus infection:
http://www.microsoft.com/security/sc...s/default.aspx
Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
Hi .. Hello.. When you are facing the error "80070641 " in windows 7 : This might be the update error . in order to fix this kind of error : Go to start > All programs >Accessories , Click on command prompt >and now launch the windows update and click on update. make sure that your internet connection is enabled. Thank you..
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