1. #1
    Unregistered

    Facing an error while installing Kaspersky antivirus in Windows 7 Professional

    I downloaded Kaspersky antivirus in Windows 7 Professional System and tried to install it. I faced an error while installing and I uninstalled it. I started installation and faced the error, but could overcome it. What might be the problem? Please, anyone help me!



  2. #2
    VinodKKumar Array
    Join Date
    Apr 2013
    Posts
    380

    Re: Facing an error while installing Kaspersky antivirus in Windows 7 Professional

    Dear friend,

    It seems that your
    Kaspersky antivirus installer is corrupted.
    This can happen due to the following reasons:

    A. network interruptions during download of antivirus
    To solve this: Use any good download manager such as Internet download manager, Flashget download manager, etc.

    B. virus or Trojan or any other kind of malware : You have said that you are installing Kaspersky antivirus, so there can be two possibilities:
    1. Just before installation there is no antivirus in your PC so if there is a virus/Trojan already in your PC, that can infect your PC
    and corrupt your installer files.
    2. If you already have another antivirus before installation of
    Kaspersky antivirus, then this pre-installed antivirus
    may prevent you to install another antivirus (
    Kaspersky).
    To solve this: 1. First uninstall your current anti-virus and then install
    Kaspersky.
    2. If your PC is already infected with the virus, then download
    Kaspersky Rescue Disk, burn it to a CD, boot your PC with it
    and then clean your PC with it.

    Thanks!



  3. #3
    kumar12337 Array
    Join Date
    Sep 2012
    Location
    hyd
    Posts
    1,989

    Re: Facing an error while installing Kaspersky antivirus in Windows 7 Professional

    Hi dear friend...........To avoid the above issue ........follow the below instructions

    first of all verify the downloaded content ( Kaspersky ) working properly or not

    ....that is ...try to check with another system....if not works ....then there is a problem with ..the Antivirus only......in that case you need to download it again........and install it

    if it works on other systems....... perform the below steps

    first click the start button and go to my computer

    then right click on HOME DRIVE that is usually C:\ drive and choose properties

    now tap on TOOLS tab and click on CHECK NOW ...button under the Error checking category

    then select Scan for and Attempt recovery of bad sectors option .....and click the START button

    after that again click start button and type command prompt and right click on it and choose ... run as admin ..........and click YES

    now type Sfc/scannow and press ENTER key ........then wait until the completion of process

    after that again try to install ...........it

    and I hope this .time your problem will be Resolved

    ALL THE BEST!!!!!!!!!!!!

  4. #4
    savneybillford Array
    Join Date
    Jan 2013
    Location
    Mangalore
    Posts
    175

    Re: Facing an error while installing Kaspersky antivirus in Windows 7 Professional

    Dear guest,First of all Kaspersky doesn't provide its antivirus on the internet to be downloaded. If you have it from the internet then it is probably a trial version or a duplicate version.To order genuine Kaspersky antivirus you need to log in to www.mykaspersky.com and order it from there or get the pack of cd from the local computer shop.Even if you only want the trial version (which works generally for 30 day time period) check the download source again. And see if the site is kaspersky trusted partner site. If you find it to be TRUE then download it again.Things shall work fine.Thank you...

  5. #5
    winlearner Array
    Join Date
    Feb 2013
    Posts
    82

    Re: Facing an error while installing Kaspersky antivirus in Windows 7 Professional

    friend is there any another antivirus in your PC it may disallow to another antivirus

    else check that you have downloaded the antivirus correctly
    the downloaded fie should not be corrupted

    steps
    uninstall your current antivirus
    remove it from control panel
    restart pc
    now install the new version
    this will may work(if not please specify which missing file creating error)

  6. #6
    csmoon96 Array
    Join Date
    Apr 2013
    Posts
    28

    Re: Facing an error while installing Kaspersky antivirus in Windows 7 Professional

    hello friend ,

    you follow this step

    >>>first of all check any other antivirus installed in your system
    >>>if already installed other antivirus please uninstall it
    >>>after uninstall
    >>>restart your system
    >>>install your kapsersky antivirus



    all the best........!!!!!!!!!

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