1. #1
    Unregistered

    Facing problem with USB Port in Windows 7 Professional System

    I have USB 2.0 Port in Windows 7 Professional System. When I connect anything, it will not get recognised. I tried pen drive, hard disk and other devices, but they will not get recognised. I do not know what is the problem. What might be the problem? Please, help me!



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Facing problem with USB Port in Windows 7 Professional System

    If USB Port does not work, it means your computer does not have the correct drivers installed for ports of your computer. It might also cause the defect for ports. So, you need to check whether USB ports are working or not. Go to Start >> Control panel >> System and Maintenance. Go for “Device Manager”. If asks for administrator, give it and confirm the password by entering it twice. Double click on “USB Serial Bus Controller” and check if any USB Port has yellow mark. If it has, then it is the problem with that USB Port. Check for the Upgraded Version and reinstall it. Your Problem gets resolved.
    ~Support
    Community Manager

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Facing problem with USB Port in Windows 7 Professional System

    Hi,

    The problem is definitely with the USB device Driver, which is either missing or corrupt.

    You need to do this to solve the issue.

    click START > CONTROL PANEL > HARDWARE AND SOUND > DEVICE MANAGER > UNIVERSAL SERIAL BUS CONTROLLER > DRIVER > UNINSTALL to remove the existing defective one , > UPDATE DRIVER to fetch a new one from Microsoft Website and install that.

    If there is no physical damage to the USB port , things will be allright.
    Thanks.

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