1. #1
    Unregistered

    Getting “MS ISATAP Adapter not working” error on Windows Vista

    For the past few weeks, my laptop running on Windows Vista showing the error message “MS ISATAP Adapter Device is not working properly. Windows cannot load the required device drive, ROOT/*ISATAP/0000” on the screen. It also displays an error code 31 along with the message. How can I get rid of this?



  2. #2
    expert Array
    Join Date
    May 2012
    Posts
    1,791

    Re: Getting “MS ISATAP Adapter not working” error on Windows Vista

    Try to uninstall the device driver from your system and re-install it. You can uninstall the device from device manager or Program and Features. In the first case, you need to press the ‘Start’ button first and type devmgmt.msc into the search field in start menu. Press the ‘Enter’ key afterwards for bringing up a window. Then, find out ‘Microsoft ISATAP Adapter’ device from that window and right click on it. After that, choose the ‘Uninstall’ option and restart the system to bring up the change. If you choose the second method, then click the ‘Control Panel’ from start menu and wait until the ‘Control Panel’ window pop up on the screen. Navigate through that window and double click on ‘Programs and Features’ icon. This will show up the list of programs and items installed on your system. Locate adapter from that list and make a single click on it. Press the ‘Uninstall/Change’ button next to it and follow the instructions given on the screen.

  3. #3
    nikil kumar Array
    Join Date
    Mar 2013
    Posts
    201

    Re: Getting “MS ISATAP Adapter not working” error on Windows Vista

    Hello friend....

    Try the following steps to solve the problem:

    ->Click on start, type device manager in the search box.

    ->In device manger, right click the item of microsoft ISATAP and select uninstall.

    ->Still in device manager, click action and select add legacy hardware.

    ->Click next and select install the hardware that i manually select from a list, click next.

    ->Select Networks adapters and click next.

    ->Select Microsoft in the left panel and Microsoft ISATAP adapter in the right panel.

    ->Click next and finish the remaining wizard.

    Hope this may help you.....

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