1. #1
    Unregistered

    Getting Black screen with Active mouse cursor after booting windows xp

    I am using windows xp sp2 version from a long time but had never encountered this type of issue before. When I boot, the system starts normally but after some time, a Black screen comes which never goes. In black screen I can only see a white mouse cursor which moves as well but you can’t perform any work. Ctrl+Alt+Del also not working. What should I do to fix this issue.



  2. #2
    Support Array
    Join Date
    Apr 2012
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    1,574

    Re: Getting Black screen with Active mouse cursor after booting windows xp

    Open your windows in safe mode. Open command prompt and type sfc /scannow .If it fails then try Chkdsk(check disk). I have used these command in similar kind of problems but in your case if it again failed to work then there is no any option. You will have to Re-install your windows xp. You can do this either using windows xp bootable CD or through a recovery disk.
    ~Support
    Community Manager

  3. #3
    imman Array
    Join Date
    Jun 2012
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    Arrow Re: Getting Black screen with Active mouse cursor after booting windows xp

    ### Hi Dude ###



    Follow these things and check it out,

    • Log in with safe mode,if the option does not appear then press "F8".
    • The Black screen problem will occur due to these three things,
    1. System file issues- Make sure that you using illegitimate OS.
    2. Malware Functions- Installing OS without formatting or upgrading the OS.
    3. Registry Problems- Check all registry related problems.



    ### Thank you ###




  4. #4
    deepak552 Array
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    Re: Getting Black screen with Active mouse cursor after booting windows xp

    0.jpg
    Try booting in "Safe Mode with Command Prompt" and then switching to the CD ROM Drive ,

    ( D: ) and lauching the Win XP setup. Do an xp upgrade. See if this helps.


  5. #5
    solution Array
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    Re: Getting Black screen with Active mouse cursor after booting windows xp

    DEAR FRIEND,

    To solve the issue


    first go to the start menu and click RUN

    and type in the RUN as msconfig and press ENTER key

    after that a window will be opened in that window choose the TOOLS TAB

    now choose system restore option from the suggested list

    and click the LAUNCH button from the bottom of the window

    then click NEXT and select the restore to previous state option and click NEXT

    then choose the DRIVE and that is default .......drive it is automatically chosen by the windows then click NEXT

    and after click save settigns and run button

    then after your process will begins .....

    after the completion of process reboot your pc ............

    ALL THE BEST

  6. #6
    VinodKKumar Array
    Join Date
    Apr 2013
    Posts
    380

    Re: Getting Black screen with Active mouse cursor after booting windows xp

    Dear friend,

    You have two do a Startup repair for the Windows XP.

    You can do this in the following way:
    To solve your problem you have to do a Startup repair.
    1. Put your Windows installation disk into the DVD-ROM drive. Restart your PC.
    2. “Windows XP setup loading” screen appears. Wait until “Welcome to setup’ screen will appear.
    3. At this screen, press the R key from the keyboard.
    5. Press F8 to continue.
    6. Select the partition with on which the Windows XP is installed..
    Your PC will be automatically restarted after the repair.

    Thanks!

  7. #7
    Ams Array
    Join Date
    May 2013
    Posts
    137

    Re: Getting Black screen with Active mouse cursor after booting windows xp

    hi, friend ..

    >> this is your windows problem.

    >> just you have check this :

    >> if suddenly any failure occur then your system will fail.

    >> just you can do one thing that is restore your system if any normal file has been crashed then it will repair.

    >> otherwise you have to re install your OS this will not solve by any other.

    >> i hope you have got me.

    >> all the very best

  8. #8
    kumar12337 Array
    Join Date
    Sep 2012
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    hyd
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    Re: Getting Black screen with Active mouse cursor after booting windows xp

    hi dear friend.......to resolve the Above issue ....follow the below instructions...


    first go to the start menu and click RUN


    and type in the RUN as msconfig and press ENTER key


    after that a window will be opened in that window choose the TOOLS TAB


    now choose system restore option from the suggested list


    and click the LAUNCH button from the bottom of the window


    then click NEXT and select the restore to previous state option and click NEXT


    then choose the DRIVE and that is default .......drive it is automatically chosen by the windows then click NEXT


    and after click save settigns and run button


    then after your process will begins .....now check again.... and if still the problem persists........

    Simply insert the Windows xp CD in to the ROM and restart the PC .... and select the Boot ....and follow the GENERAL method

    and after selecting the Language options .... press 'R' letter from the keyboard.... and follow the instructions.......to fix the Issue
    4.jpg ALL THE BEST!!!!!!!!!

  9. #9
    Dark Knight Array
    Join Date
    Dec 2012
    Posts
    306

    Re: Getting Black screen with Active mouse cursor after booting windows xp

    hello ..

    Restart your device firstly.

    Start up the windows in SAFE MODE


    Go to the Start menu


    in the Search box type "Msconfig" and hit enter .


    Choose Tools Tab and hit enter and select System Restore

    wait for sometime .


    select the windows to the previous state and

    Save the settings .


    Restart your device after that .


    Thank you...

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