1. #1
    Unregistered

    Getting"The connection to the server has failed" message from Outlook Express on Windows 7

    Hello, using outlook express on my system having Windows 7. but i am not able to use it because getting an error message that The connection to the server has failed. I am not able to identify this, why i am getting this error. Any idea??



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Getting"The connection to the server has failed" message from Outlook Express on Windows 7

    Error message that you are getting may occurring due to the authentication of SMTP server. Your system may be required authentication for Outgoing server or, outgoing server may be blocked so, you are getting this message. You need to check that it is blocked or, not. Here are some steps to ensure it::


    Step 1: Click on Start menu then select Run
    Step 2: Open Command Prompt by typing "cmd"
    Step 3: Now, type 'telnet smtp.gct21.net 25' on Command Prompt windows as it is
    Step 4: If you are able to see '220 mail4.gct21.net ESMTP' then showing Outgoing server not blocked otherwise, SMTP server is blocked
    ~Support
    Community Manager

  3. #3
    Aryan Anand Array
    Join Date
    Oct 2012
    Location
    lucknow
    Posts
    196

    Re: Getting"The connection to the server has failed" message from Outlook Express on Windows 7

    Dear Friend!!
    When any email inbox is updated, it connects to server via SMTP or IMAP3 connection.
    check out if your connection and server adress to the respective connection is correct or not.
    Else try to set it via automatically with internet connection.

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