1. #1
    Unregistered

    Getting the error “800B0100” while updating windows 7

    I have a Dell Laptop which is powered by Windows 7. I am getting an error message while updating a security Windows. The error I got is "Failed update - Security Update for Windows 7 for x64-based Systems (KB2667402)". At the end, I saw the result as "This update will not download". Along with this, I am getting the following error code 800B0100 too. I have run the Microsoft fix it programme but I am still getting the error. Can anyone give me the proper solution to fix this issue so that only I can update the windows.



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Getting the error “800B0100” while updating windows 7

    You need to troubleshoot the Windows to solve this problem. Follow these steps to do:-

    1.Goto start->Control panel
    2.In the search box, type troubleshooter and press Enter
    3.Now click on Troubleshooting
    4.Under System and security, click Fix problems with Windows Update.
    5.This will troubleshoot automatically and fix the problem with the update.
    ~Support
    Community Manager

  3. #3
    merupu Array
    Join Date
    Aug 2012
    Posts
    269

    Re: Getting the error “800B0100” while updating windows 7

    You need to troubleshoot the Windows to solve this problem. Follow these steps to do:-

    1.Goto start->Control panel
    2.In the search box, type troubleshooter and press Enter
    3.Now click on Troubleshooting
    4.Under System and security, click Fix problems with Windows Update.
    5.This will troubleshoot automatically and fix the problem with the update.

  4. #4
    edge Array
    Join Date
    Oct 2012
    Posts
    17

    Re: Getting the error “800B0100” while updating windows 7

    Quote Originally Posted by Unregistered View Post
    I have a Dell Laptop which is powered by Windows 7. I am getting an error message while updating a security Windows. The error I got is "Failed update - Security Update for Windows 7 for x64-based Systems (KB2667402)". At the end, I saw the result as "This update will not download". Along with this, I am getting the following error code 800B0100 too. I have run the Microsoft fix it programme but I am still getting the error. Can anyone give me the proper solution to fix this issue so that only I can update the windows.
    If you receive Windows Update error 800B0100, it means that a file needed by WindowsUpdate is corrupted or missing.
    The System Update Readiness Tool can help fix problems that might prevent Windowsupdates from installing. Windows Update error 800B0100 is one of the problems that the tool can check for and repair. To learn how to use this tool, go to What is the System Update Readiness Tool? on the Windows website.

    If the System Update Readiness Tool encounters problems while running, it records them in a file called CheckSUR.log, which is located in your Windows folder, under Logs\CBS\. On a default installation of Windows this will be C:\Windows\Logs\CBS.
    If you continue to see this error, see this automatic troubleshooter on the MicrosoftSupport website, or go to the Microsoft Answers website for more assistance.

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