1. #1
    Unregistered

    Getting an Error code '0x0000007e' while trying to connect printer in Windows 7

    Hi, getting issue while installing printer on my system. An unspecified error showing on screen and unable to resolve that error code. Can anyone resolve the issue that i am receiving on my system. Need some helpful suggestions on this matter. Help!!



  2. #2
    Abhi Array
    Join Date
    Nov 2012
    Posts
    70

    Re: Getting an Error code '0x0000007e' while trying to connect printer in Windows 7

    Hello,

    i think you are using 64 bit version as this problem occur mainly in 64 bit for this issue you have to download this hotfix from microsoft website and your problem will resolve...

    Hotfix KB981070


    just google it or go to the microsoft download center page to download this..

  3. #3
    vincent.daniel Array
    Join Date
    Dec 2012
    Posts
    30

    Re: Getting an Error code '0x0000007e' while trying to connect printer in Windows 7

    Hello.
    This is a technical issue.
    With regards to this issue, I would suggest you to run the Hotfix and let me know if this fixes the issue.

    Click here to download the Hotfix

    After installing the Hotfix, try to connect the Printer to your computer.

    If the issue persists, please reply me. I will help you with the next troubleshooting steps.

    Regards
    Vincent Daniel

  4. #4
    vincent.daniel Array
    Join Date
    Dec 2012
    Posts
    30

    Re: Getting an Error code '0x0000007e' while trying to connect printer in Windows 7

    Hello.
    After thorougly searching I have found one more Hotfix which will surely fix the issue.

    With regards to this issue, I would suggest you to run the Hotfix and let me know if this fixes the issue.

    After installing the Hotfix, restart your computer and try to connect the Printer to your computer.

    Click here to download Hotfix to fix the issue (Windows cannot connect to printer, Details: Operation failed with error 0x0000007e)

    You can find the detail description in the below Microsoft Support Article. Please refer it.
    http://support.microsoft.com/kb/982728


    Regards
    Vincent Daniel

  5. #5
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Getting an Error code '0x0000007e' while trying to connect printer in Windows 7

    Hi,

    Most probably the problem is related to the missing or corrupt Printer Driver which is absolute in utility for windows to run the printer to deliver you good.

    There are two ways to Update or Install New Printer Driver,

    1. go to the Microsoft Official Website and download the printer driver from there mentioning the Windows version, 32/64 bit , and install that in Windows.

    2. the other way is CONTROL PANEL>DEVICE AND PRINTERS and click on the installed printer and select it . In the next menu you will find option to Update Driver and click on that to update.

    Thanks.

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