1. #1
    Unregistered

    Getting an error code 8024800A during windows update

    I am a windows 7 user and currently facing a minor issue. Actually,i am getting an error code 8024800A during windows update. I have tried various suggestions but it failed to fix my issue. Do you know,how to get rid of this issue?



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Getting an error code 8024800A during windows update

    To fix your issue, open command prompt. For doing the same, click on “Start” button and type “cmd” in the search box. When “cmd” icon appears, Right Click on it and select “Run as administrator”. It will open the command prompt. Use the below given code in the command prompt:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    pause
    Just wait for the process to complete. Finally close the command prompt window.Now go to windows update again and try installing updates again. Now you will not see any such error.
    ~Support
    Community Manager

  3. #3
    kumar12337 Array
    Join Date
    Sep 2012
    Location
    hyd
    Posts
    1,989

    Re: Getting an error code 8024800A during windows update

    hi dear friend.......


    To solve this issue follow the below instructions


    press windows key+r now, type services.msc and press enter key


    now scroll down and find windows update and right click on it ....and choose STOP


    now again press windows key+r now, type %homedrive%\Windows\SoftwareDistribution and press enter key


    after double click on Data store folder and delete all the files from the folder


    and come one step back and double click on Download folder and also delete all the files from the folder


    after that Restart the PC


    then open run and type services.msc and press enter key


    after that find and right click on windows update .....and select START from the pop up


    and now try Again.....your problem will be resolved


    ALL THE BEST

  4. #4
    VinodKKumar Array
    Join Date
    Apr 2013
    Posts
    380

    Re: Getting an error code 8024800A during windows update


    Dear friend,

    Your problem can be solved by two ways:

    1. You can skip update which is causing problem. To find this problem go to Control Panel> Window update. Click on Check for updates and you will be presented with list of available updates. Just Right click on the last update and choose Skip this update from drop-down menu appeared. Test whether your problem is solved or not, if not, choose penultimate update and then retry.

    2. You can use System Update Readiness Tool provided by Microsoft to return your issue with window update service. You can download this software from Microsoft official website. This program is designed to run automatically. Just install it and forget. The Windows update service is handled by this software. Your problem does not occur with this software.

    Thanks!

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