1. #1
    Unregistered

    Getting an error "An Internal error has occurred" when opening PDF files

    I am currently using windows xp professional which doesn't allow me to download PDF files but it is not a major issue. However,i am getting an error message "An Internal error has occurred" when trying to open the PDF files. I have already installed the pdf supporting software but still getting the same message.What should i do?



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Getting an error "An Internal error has occurred" when opening PDF files

    This kind of error occurs due to a variety of reasons. Sometimes,it occurs due to insufficient memory. It can also occur when you are using an older version of Acrobat reader or any other PDF viewer software or have installed more than one version of the same software. If this is the case with you then immediately uninstall both versions and reinstall the latest version. I will recommend you to use Foxit Reader because it doesn't capture too much space.
    ~Support
    Community Manager

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