1. #1
    Unregistered

    Getting error message while opening Media Guide on Windows Media Player

    Whenever I try to open Media Guide on Windows Media Player installed in my PC running on Windows Vista, I am getting the error message “Contacting online store, please wait while Windows Media Player contacts the online store”. This error messages is not going away even after restarting the PC and opening the Windows Media Player again. What are the steps needed to be taken for preventing this issue?



  2. #2
    nikil kumar Array
    Join Date
    Mar 2013
    Posts
    201

    Re: Getting error message while opening Media Guide on Windows Media Player

    Hello friend...

    I think that this is not the problem of the WMP but may be your windows firewall/internet settings/WMP settings that prevents media guide from working...

    ->Temp turnoff firewall then check to see media guide works..

    ->May be your antivirus is the problem,temp turn off and try again

    ->Then go to control panel-> internet options -> security -> check
    all site options are set to default.You can go to advance and select reset, this will remove all addons which can use problems

    ->And also check in WMP -> tools -> options -> and check settings here..

    Hope this may help you...


  3. #3
    solution Array
    Join Date
    Sep 2012
    Location
    MNCL
    Posts
    260

    Re: Getting error message while opening Media Guide on Windows Media Player

    DEAR FRIEND,

    To solve this issue ....simply restore the settings of WMP and resolve your issue
    first press the windows key + r combination from the keyboard

    then type in that regedit and press ENTER key and click YES

    then Expand the computer option from the left pane

    then expand the HKEY_LOCAL_MACHINE

    under the HKEY_LOCAL_MACHINE expand software

    under the software expand microsoft

    under the microsoft expand Active desktop

    then expand installed components

    after that choose {6BF52A52-394A-11d3-B153-00C04F79FAA6}

    then double click on the isIstalled option from the right pane

    and set the value 0 to 1......and then reboot your system

    after the login ..... go to start menu and click the windows media player.....and re-install it......

    ALL THE BEST!!!!!!!!!!!!!!

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