1. #1
    Unregistered

    Getting a message "Your PC ran into a problem" in Windows 8

    I tried to install Windows 8 RTM (64 bit) on my new laptop that I just bought, Sony VAIO T Series SVT13114GXS. A blue screen appeared with this error message while installing "Your PC ran into a problem that it couldn’t handle, and now it needs to restart'. What should I need to do in order to solve it but I want to use Windows 8 Release Preview. Please solve my issue as soon as possible guys. T

  2. #2
    pushp Array
    Join Date
    Dec 2012
    Location
    Bhopal
    Posts
    403

    Re: Getting a message "Your PC ran into a problem" in Windows 8

    Hello there !!!

    if you want to use windows 8 release preview than you need to download it from the internet
    with correct architecture that is if your operating system is of 64 bit than you also have to download
    64 bit windows 8 release preview. ok ???

    and your pc might be showing the problem due to this compatibility issue. ok??
    so, try to do that as it is stated above.

    hope i am clear to you.
    thanks for posting in EALP.

  3. #3
    nikil kumar Array
    Join Date
    Mar 2013
    Posts
    201

    Re: Getting a message "Your PC ran into a problem" in Windows 8

    Hello friend...

    you want to use windows 8 ri8..

    Then i would like you to perform a start up repair from windows recovery environment and check if this fixes the issue.

    Follow the steps to perform startup repair:

    -> Insert the dvd/usb and boot windows from it.

    ->Select the 'trouble shooting' from the first window and then select the 'advanced options'

    ->Then select 'automatic repair' from the 'advanced options' window

    Hope this information is helpful to you

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