1. #1
    Unregistered

    Google Chrome browser crashes on start up on HP windows laptop

    Whenever I open the Google Chrome browser installed on my HP windows laptop, it crashes. I am getting it right on the second attempt only. Why is it so? Can you please help me with this?



  2. #2
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Google Chrome browser crashes on start up on HP windows laptop

    There can be a number of issues related to the second attempt connectivity to the chrome.

    one of them can be an edited value to the registry entry against te browser.

    some installation which you have done in your browser or even in the system , like an antivirus, may have chenged the registry value.

    uninstall the Google Chrome from the system, download a fresh copy compatible to the OS, install afresh, is the easiest way to solve the issue.

  3. #3
    pushp Array
    Join Date
    Dec 2012
    Location
    Bhopal
    Posts
    403

    Re: Google Chrome browser crashes on start up on HP windows laptop

    Hello there !!!

    this symptoms shows that your google chrome browser has not been installed properly and as a result when you open it, it just give you
    run time error.
    and crashing of browser generally happen only when some of the plugin which is required for its working is missing.
    so, you can do one thing,
    try to update your browser plugin, and everything will start working fine.
    this will solve your issue completely.

    hope i am clear to you.
    thanks for posting in EALP.

  4. #4
    window Array
    Join Date
    Oct 2012
    Posts
    205

    Re: Google Chrome browser crashes on start up on HP windows laptop

    Hi friend,

    What i think the problem that occured with your Google Chrome browser is:-

    1. Either you might be using the Old version of Google chrome.

    2. Or the Latest version is Too high in size that it is not able to work properly.


    What you need to do in order to get rid of this problem is that:-

    4. remove the old version of Google chrome and install the new version of google chrome.

    5. Make sure that the antivirus is on while you are using the Internet.

    6. Make sure that the Firewall is ON on your Pc while surfing the internet.


    Hope i have helped you in getting the relevant information.

    All the best

    Thanking you...

  5. #5
    ghanathey swetha Array
    Join Date
    Nov 2012
    Posts
    509

    Re: Google Chrome browser crashes on start up on HP windows laptop

    Hi.
    Follow the below steps:
    Check whether you need a new browser user profile.

    First try moving the Default subfolder from your User Data folder to see if that fixes the problem:

    >>Go to Start menu > Run.
    >>Enter one of the following directories in the text field, depending on your operating system:
    Windows
    Windows XP: %USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
    Windows Vista and Windows 7: %LOCALAPPDATA%\Google\Chrome\User Data\
    Mac OS X: ~/Library/Application Support/Google/Chrome/Default
    Linux: ~/.config/google-chrome/Default

    >>Click OK.
    >>In the window that opens, rename the "Default" folder as "Backup."
    >>Move the "Backup" folder from the "User Data" folder up one level to the "Chrome" folder.

    Thank you.

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