1. #1
    Unregistered

    How to save "Contacts" from being deleted on Windows Phone 7 when formatting it?

    My Windows Phone 7 is in warranty period and now it has some issues. I have asked many experts and most of them recommended me to perform reset/formatting. I am going to do the same but I want to save my contacts. Is there anyone who can provide some suggestion for the same?



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: How to save "Contacts" from being deleted on Windows Phone 7 when formatting it?

    You can easily save your contacts by sync it to your Windows Live ID that you use with your Mobile.To do the same, visit www.live.com and then login with your registered Windows Live ID. Make sure that you are logging in with the same ID that you use on your device. After logging into your account, don't forget to check your contact list. Only format your device when all of your contacts records appears in the list. If you are finding it difficult to use this method then you can also use the services of Syncing via Cellbright but all providers doesn't provide this facility.
    ~Support
    Community Manager

  3. #3
    Aryan Anand Array
    Join Date
    Oct 2012
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    lucknow
    Posts
    196

    Re: How to save "Contacts" from being deleted on Windows Phone 7 when formatting it?

    Dear Friend!!
    If you have contacts stored in a windows live account and then you decide to open up a new windows live account and use that instead on your phone, you can import the contacts that are in the original windows live account into the contacts listing in the new windows live account.
    Log in to your original windows live account, go to Contacts, select Manage > Export > when you complete the prompts here, you will have a csv file that includes all the Contacts from your original windows live account
    Log in to the new windows live account, go to Contacts, select Manage > Import > select "Another Windows Live account" > then you can upload the .csv file into your new windows live account Contacts.


    Any contacts that you imported from your SIM card, should have been synced to your original windows live account, so those contacts should also be imported into your new windows live account.

  4. #4
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: How to save "Contacts" from being deleted on Windows Phone 7 when formatting it?

    Hi,

    Saving your contacts from being formatted is easy since there are a number of options available to do it.

    Save your contacts by syncing it with "Windows Live ID" of your Mobile.
    To do so, log into www.live.com , login with your registered Windows Live ID.
    Log in with the exact ID that you use. Once logged into the account, check your contact list.
    Format the cell once all contacts records appear in the list.

    Check if there is any option like "Backup" and "Restore" are found, they can also create a back up and that may be restored at a later point when the formatting is over.
    Thanks.

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