1. #1
    Unregistered

    HP Scanner is not detected in my Windows Vista

    After installing HP Scanner in my Windows Vista, I am unable to scan the document. I am sure that, scanners is in good condition and it is the new one. Please, anyone help me in analysing the problem and giving the solution.



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: HP Scanner is not detected in my Windows Vista

    As it is the first time you are connecting the Scanner to your Vista System, be sure that you connected it properly. It is an easy fix and see that it is correctly fixed into the port of your System. It is not detected even by the problem of Drivers. Vista System needs some drivers to be installed for Scanner. You can get these drivers from the HP Website. Enter that Website and click “Drivers and Support”. Then, you need to select the device and the model number. Download and install the drivers. Now, restart your Vista System. Now, you see that your Vista System can detect your Scanner and use it.
    ~Support
    Community Manager

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: HP Scanner is not detected in my Windows Vista

    Hi,

    Detection error of devices may happen due to several reasons.

    Check your scanner for any damage, which you cant see by yourself.

    Assuming you are having a fine scanner, check its cable and connectors, check the connector of CPU for any damage.

    Drivers are very important to run those devices. Install fresh drivers downloading either from Microsoft web site , which will be a compatible driver but should work,

    And you can download driver from HP official website, providing the model number of your scanner, which will be downloaded provided available there, install the downloaded Driver and reboot the system, now it should identify the scanner.

    Thanks.

  4. #4
    sk jani Array
    Join Date
    Nov 2012
    Posts
    23

    Re: HP Scanner is not detected in my Windows Vista

    1.There are no hp scanner drivers in the windows vista
    2.Or hp scanner will not support in the windows vista.first we have to install the drivers of hp scanner in the windows vista.then we have to install the drivers.then it will be detected

  5. #5
    ak47 Array
    Join Date
    Jan 2013
    Posts
    493

    Re: HP Scanner is not detected in my Windows Vista

    first check your usb cable is it plug properly or not . then replug your cable and restart your computer again . if it still not working so uninstall the hp printer software and install it again into your computer .
    Installing the printer driverVerify that the printer is turned on.

    Connect the Universal Serial Bus (USB) cable to the printer and to the computer.

    A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.

    Print a test page to verify that the printer is working correctly.

  6. #6
    adityaonline Array
    Join Date
    Mar 2013
    Posts
    120

    Re: HP Scanner is not detected in my Windows Vista

    Dear friend you need to update the scanner drivers and it will start to function well.

    Follow these steps.

    1. Right click on the my computer and then the device manager.

    2. Then right click the scanner.

    3. Click the update drivers.

    4. Click on the search for the drivers automatically.

    5. You need to have active internet connection to be able to do it.

    6. Your scanner will function well.

    For the further help post to my visitor massage.

    Regards,
    Adityaonline

  7. #7
    frehman Array
    Join Date
    Dec 2012
    Posts
    347

    Re: HP Scanner is not detected in my Windows Vista

    Dear Friend,

    Just follow the step that i say....


    Right click on MY Computer and then Device Manager.

    then right click the scanner

    Click the Update Drivers

    click on the search for the driver automatically.

    you need to have active internet connection to be able to do it.

    your scanner will function well.

    Thank You!!!!!

  8. #8
    made4u Array
    Join Date
    Jan 2013
    Location
    Surat
    Posts
    179

    Re: HP Scanner is not detected in my Windows Vista

    hi,

    you have problem with your scanner ...

    >>>> here is your solution ...

    >> just check few things and your scanner is going to ready .

    1. check scanner cable is not damage or not a loose.

    2. whether your device is working smooth or not

    3. this is most common problem is your driver is may not be support with that or it may be diffident from your device..

    4. choose appropriate driver and you will solve your problem ..

    all the best

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