1. #1
    Unregistered

    HP Scanner is not working for Windows 8

    I connected HP Scanner to Windows 8 and is not detected. I installed all the required drivers and still it is not detected by the System. When I connect the Scanner to the Windows XP, it is working well. What might be the problem? Please, help me!



  2. #2
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: HP Scanner is not working for Windows 8

    You have a perfectly working HP scanner, which is not working in Windows 8.
    You have installed all requisite drivers to activate the scanner, fine.
    Are those drivers Windows 8 compatible?
    If they are not they will not function. You need windows8 compatible driver either from HP, or from Microsoft.
    Go to www.hp.com, select drivers section, select windows8 compatible scanner driver , download, install.
    Or, start--control panel--system and security--device manager--from here select the scanner and click update driver which will install the latest from microsoft.

    These should solve your problem.

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