1. #1
    Unregistered

    Issue while Windows 7 PC not recognizing sound card in Device Manager

    Hi i am using Sony Vaio VPCEB3J1E and having issue with sound card not working in the system. Using windows 7 64 bits and getting red cross symbol over sounds icon in at system tray. Why i am getting this, couldn't understand. How to fix the problem?



  2. #2
    Abhi Array
    Join Date
    Nov 2012
    Posts
    70

    Re: Issue while Windows 7 PC not recognizing sound card in Device Manager

    Hello,

    you have to update your sound card driver but may be there is a chance that your sound card got damaged. but first you need to confirm that this is a issue with software not hardware.

    so just go to device manager and expand the sound video and game controllers pane.

    now right click on the sound device and select update driver software.

    after that a popup screen will appear click search automatically for updated driver software.

    NOTE :-
    you Need internet connection for update your driver.

    second option is to just reinstall the sound device software or if not installed then go to the manufacturer website to download it from there.

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Issue while Windows 7 PC not recognizing sound card in Device Manager

    Hi,

    Two things can create such a situation in your computer.

    1. The Driver for Audio.

    2. The Sound Card itself can get damaged.

    If the audio driver is defective, do this,

    START>CONTROL PANEL>HARDWARE AND SOUND>DEVICE MANAGER>installed devices, select audio device>DRIVER>UNINSTALL to remove old driver, then>UPDATE DRIVER .

    Or if you have a driver cd you can load the specific Audio Driver from there too.

    If this fails to solve your problem unmount the Audio card then remount again and this should be done by a qualified hardware engineer and he can suggest if the card need a change.

    Thanks.

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