1. #1
    Unregistered

    MSN and Outlook not working properly on Windows 7

    I have switched two hotmail accounts set up on my laptop running on Windows 7 to Outlook. Since then, two windows with same content pop up on the screen when I open either of these accounts. Also, it is not possible to sign in from my MSN home page. I am currently using Internet Explorer 8 with my system. Can you explain troubleshooting for resolving these issues?



  2. #2
    expert Array
    Join Date
    May 2012
    Posts
    1,791

    Re: MSN and Outlook not working properly on Windows 7

    Click on the ‘Internet Explorer’ icon on the desktop and wait until the browser open up on the system. Then, press the Ctrl+Shift+Delete key on the keyboard. This will bring up the ‘Delete browsing history’ menu on the screen. You can view ‘Cookies’ label on the third position in the list. Click the checkbox next to that label. After that, press the ‘Delete’ button available on the menu. Then, quit and re-open both msn and outlook on your system. Sign into these accounts again and see whether the issue persists or not.

  3. #3
    expert Array
    Join Date
    May 2012
    Posts
    1,791

    Re: MSN and Outlook not working properly on Windows 7

    Click on the ‘Internet Explorer’ icon on the desktop and wait until the browser open up on the system. Then, press the Ctrl+Shift+Delete key on the keyboard. This will bring up the ‘Delete browsing history’ menu on the screen. You can view ‘Cookies’ label on the third position in the list. Click the checkbox next to that label. After that, press the ‘Delete’ button available on the menu. Then, quit and re-open both msn and outlook on your system. Sign into these accounts again and see whether the issue persists or not.

  4. #4
    aditya807 Array
    Join Date
    Dec 2012
    Posts
    279

    Re: MSN and Outlook not working properly on Windows 7

    Hello

    To resolve that problem i suggest you these things try to do....

    --->The first thing to concern is that make sure your internet connection is correct and work properly. Sometimes due to
    slow connection may caused this kind of problem.

    --->Make sure your system is virus free because virus can make harms for your system that become a problem while you
    use the MSN and Outlook on your PC. I suggest you scan your computer with good quality of antivirus.
    --->Install available updates in your system. Your problem may solved by new Windows update installation.

    --->This kind of problem might be caused by heavy load condition. I suggest you restart your computer and try to run
    them again. IF your problem caused by heavy loading of system than this step will help you.

    Try these steps i think your problem will solved after doing so..

  5. #5
    ak47 Array
    Join Date
    Jan 2013
    Posts
    493

    Re: MSN and Outlook not working properly on Windows 7

    Instructions


      • 1Upgrade your MSN Hotmail account to Windows Live Hotmail if you have not already done so. Open an Internet browser and sign into your MSN Hotmail account. Click the green "Join Windows Live Hotmail" button. Follow the on-screen prompts on the following pages to complete the upgrade from MSN to Windows Live.


      • 2Open the Outlook Express mail program.


      • and click "Accounts" to open the "Internet Accounts" window. Select the "Mail" tab. Click "Add" and select "Mail."


      • 4Type your name in the "Display name" box the way you want it to appear in the "From" field when sending email messages to others. Click "Next."


      • 5Type your Hotmail address in the "Email address" box. Click "Next."


      • 6Click the "My incoming mail server is" drop-down menu and click "POP3." Type "pop3.live.com" in the "Incoming mail server" box. Type "smtp.live.com" in the "Outgoing mail (SMTP) server" box. Click "Next."


      • 7Type your full Hotmail account email address in the "Account name" box and the password for your account in "Password" box. Click "Next." Click "Finish" on the "Congratulations" screen.


      • 8Select the "Mail" tab in the "Internet Accounts" window. Click the Hotmail account you added to highlight it and click the "Properties" button. Select the "Servers" tab and click the "My server requires authentication" checkbox. Click "Settings." Click "Log on using" and type the appropriate account name and password you need to use to authenticate to Hotmail if it is a different or special account. Otherwise, click "Use same settings." Click "OK."


      • 9Select the "Advanced" tab. Click to place a checkmark in the "This server requires a secure connection (SSL)" boxes in the Outgoing and Incoming mail sections. Type "25" in the "Outgoing mail (SMTP)" box and type "995" in the "Incoming mail (POP3)" box.


      • 10Click to place a checkmark in the "Leave a copy of messages on server" box if you want your Hotmail messages to stay in your online account. Otherwise, Outlook Express automatically deletes your Hotmail messages from the web after the messages are downloaded to your computer. Click "OK" to complete the Outlook Express configuration for your Hotmail account.


      • 11Look for the name of your Hotmail account in the "Mail" tab with "HTTP" listed in the "Type" column if you previously used the Web DAV protocol to access your Hotmail account. Click the name of this Hotmail account to highlight it and click the "Remove" button to remove it from Outlook Express.




  6. #6
    Dark Knight Array
    Join Date
    Dec 2012
    Posts
    306

    Re: MSN and Outlook not working properly on Windows 7

    Hi Hello .. When the MSN and Outlooking not working properly then follow the steps mentioned below : Launch the IE browser delete the browsing history for this jus press CTRL+SHIFT+DEL. clear all the cookies and cache memory. and now open the MSN and Outlook . Thank you..

  7. #7
    sumitnath Array
    Join Date
    Jan 2013
    Posts
    394

    Re: MSN and Outlook not working properly on Windows 7

    Re: MSN and Outlook not working properly on Windows 7

    Hello friends,
    I show you few steps--
    1.-your internet connection is correct and work properly. Sometimes due to
    slow connection may caused this kind of problem.
    2.-your system is virus free because virus can make harms for your system that become a problem while you
    use the MSN and Outlook on your PC.
    scan your computer with good quality of antivirus.
    3.-Install available updates in your system. Your problem may solved by new Windows update installation.
    4.-This kind of problem might be caused by heavy load condition.
    restart your computer and try to run them again. IF your problem caused by heavy loading of system than this step will help you.

  8. #8
    srujan.bobby Array
    Join Date
    Feb 2013
    Location
    kozhikode
    Posts
    36

    Re: MSN and Outlook not working properly on Windows 7

    Click on the ‘Internet Explorer’ icon on the desktop and wait until the browser open up on the system. Then, press the Ctrl+Shift+Delete key on the keyboard. This will bring up the ‘Delete browsing history’ menu on the screen. You can view ‘Cookies’ label on the third position in the list. Click the checkbox next to that label. After that, press the ‘Delete’ button available on the menu

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