1. #1
    Unregistered

    My Vista system is unable to load the general serial adapter drivers for USB devices

    Hi, i have windows vista system running on HCL system. My issue is, all my windows serial ports and prolific serial data adapters are failing to load drivers when modem or other devices are slotted in! Past week they are fine, now they are not even loading drivers in my windows vista system. Any help on this issue??



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: My Vista system is unable to load the general serial adapter drivers for USB devices

    1)This kind of issue will occur, when system files are been corrupted during other program installations!
    2)If you are able to restore your system, your issue will be resolved
    3)To restore, Advanced Restart your system from pc settings window
    4)In advanced startup options select, system restore option
    5)Select restore point from last week date
    6)After selecting the restore point, click on “Restore”
    7)Your system restore will run and restore all your files and corrupted files according to the selected date

    ~Support
    Community Manager

  3. #3
    swathi123 Array
    Join Date
    Feb 2013
    Posts
    773

    Re: My Vista system is unable to load the general serial adapter drivers for USB devices

    To solve this problem restore your system to the last restore point

    First check weather the newly installed software causing this problem if the problem is because of that then uninstall the software or follow these steps
    • Go to the start screen of the system
    • Then go to start and click on it
    • now type PC settings in the search to open the Settings
    • Then select the option Advanced Restart your system from the PC settings window
    • Then choose the option System Restore
    • Now select the restore point from the list
    • Then choose the option Restore
    • Now restart the system once.

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