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  • 24-12-2012, 06:05 PM
    anuj patel

    Re: Facing problem opening the Windows Live Messenger

    Dear friend…

    You can follow some steps like…

    Check your Messenger connection settings:
    If you can't sign in to Messenger, the connection settings (Settings associated with your Internet connection.) in Messenger might be preventing you from connecting to Windows Live ID or .NET Messenger Service.

    Select Tools, and then click Options.
    Under Connection, click Advanced Settings.
    In the Settings dialog box, click Test in the HTTP section. When the test results appear in the Connection Tester dialog box, click OK.
    Click OK, and then click OK again.
    Use the test results to determine which settings are causing the connection issue.

    Check your Internet connection settings:
    Visit another website to confirm that you're connected to the Internet. If the website does not open, contact your ISP (Internet service provider. A company that provides access to the Internet.) for assistance in connecting to the Internet. If you previously connected through a dial-up network, check your Internet connection settings.
    Start Internet Explorer.
    On the Tools menu, click Internet Options.
    Click the Connections tab.
    Click Dial whenever a network connection is not present.

    Check your firewall settings:
    If your firewall (A security feature designed to help protect a computer from unauthorized external access. It can be hardware, software, or both.) is set to block Messenger, you'll be unable to sign in to Messenger.
    To resolve this issue, try the following:
    Visit the MSN Web Messenger website.
    Click Start MSN Web Messenger, and then try to sign in.
    If you can sign in to MSN Web Messenger, Messenger may be blocked by a firewall.
    If your computer is running third-party (non-Microsoft) software or firewall software, make sure that the software is set to allow Messenger to operate, and then try to sign in to Messenger again.

    Clear Windows Live Messenger proxy settings:
    Start Messenger.
    Select Tools, and then click Options.
    Under Connection, click Advanced Settings.
    Under SOCKS, delete the entries.
    Click OK, and then click OK again.
    Adjust the Windows Internet Explorer proxy settings:
    Start Internet Explorer.
    On the Tools menu, click Internet Options.
    On the Connections tab, click LAN Settings.
    Clear the Automatically detect settings check box.
    Click OK, and then click OK again.
    Notes
    If this is the first time you've logged in to your computer, you may have no contacts listed, but you will still be able to send instant messages.
    If you add a contact, then access your account from another computer, the contact may not show up on the other computer, but you will still be able to send instant messages.
    If your firewall or hardware doesn't support Universal Plug and Play (UPnP) (A popular standard for connecting computers to devices that allows compatibility among a wide variety of networking devices.) , then manually activating outbound port 1863 can sometimes help establish a direct connection to some Microsoft .NET Messenger Service servers.

    To provide feedback about Messenger, visit the Windows Live Messenger Feedback website.
    Your firewall prevents you from signing in to Windows Live Messenger
    If your firewall (A security feature designed to help protect a computer from unauthorized external access. It can be hardware, software, or both.) is set to block Windows Live Messenger, you'll be unable to sign in to Windows Live Messenger.

    To resolve this issue, try the following:
    Visit the MSN Web Messenger website.
    Click Start MSN Web Messenger, and then try to sign in.
    If you can sign in to MSN Web Messenger, Messenger may be blocked by a firewall. See your firewall documentation or website for more information on how to add MSNmsgr.exe to your firewall's allow list.
    After configuring your firewall software to allow Messenger to operate, try to sign in to Messenger again.
    Note
    If your firewall or hardware doesn't support Universal Plug and Play (UPnP) (A popular standard for connecting computers to devices that allows compatibility among a wide variety of networking devices.) , try to manually enable outbound port 1863 to help establish a direct connection to some Microsoft .NET Messenger Service servers. See your firewall documentation or website for more information on how to do this.

    You can see video by clicking on following link….
    http://www.youtube.com/watch?v=0SNFK_bv69k
    hope this will help you
    thank you for asking us….
  • 15-10-2012, 04:03 PM
    Unregistered

    Facing problem opening the Windows Live Messenger

    Whenever I try to open the Windows Live Messenger application I get the error message as “The application has failed to start because it’s side-by-side configuration is incorrect. Please see the application event log for more details”. Any idea what does this error means? Why I am getting this error? How to fix this issue?

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