1. #1
    Unregistered

    Nokia Lumia 800 Not turning ON after fell down

    I have been using Nokia Lumia 800 for the past few months. It got fell down from the pocket while i was doing some work. Then, i tried to switch it ON. But, its not turning ON. What should i do next?



  2. #2
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Nokia Lumia 800 Not turning ON after fell down

    hi,
    there is a possibility that your phone is damaged due to sudden shock and needs specialised attention.
    do remove the back cover of the phone, remove the battery of the lumia, remove the SIM card from the slot.
    re insert SIM , battery and back cover. now press the on/off switch and hold for a while, and check if anything is happening.
    if nothing happens immidietly contact your nearest Nokia Service Center and inform them in detail, dont forget to carry warranty papers, purchase documents alongwith.
    Hope you will be rescued.

  3. #3
    prince Array
    Join Date
    Aug 2012
    Posts
    2

    Re: Nokia Lumia 800 Not turning ON after fell down

    The mobile may be damaged due to fall down from up above.

    You should contact to the service center.

    Go to the Nokia service center only.

    If you have warrenty period then you do not have to pay.


    Thank You.

  4. #4
    savneybillford Array
    Join Date
    Jan 2013
    Location
    Mangalore
    Posts
    175

    Re: Nokia Lumia 800 Not turning ON after fell down


    Dear guest,

    You phone is damaged due to shock as your phone is not shock proof.

    Go to Nokia care as soon as possible before your warranty is turned down.
    Your phone will be restored if under warranty you can get it done for minimal cost, else if you have insurance then you may be able to claim insurance for it...

    Thank you... And be safe next time..






  5. #5
    savneybillford Array
    Join Date
    Jan 2013
    Location
    Mangalore
    Posts
    175

    Re: Nokia Lumia 800 Not turning ON after fell down


    Dear guest,

    You phone is damaged due to shock as your phone is not shock proof.

    Go to Nokia care as soon as possible before your warranty is turned down.
    Your phone will be restored if under warranty you can get it done for minimal cost, else if you have insurance then you may be able to claim insurance for it...

    Thank you... And be safe next time..






  6. #6
    savneybillford Array
    Join Date
    Jan 2013
    Location
    Mangalore
    Posts
    175

    Re: Nokia Lumia 800 Not turning ON after fell down


    Dear guest,

    You phone is damaged due to shock as your phone is not shock proof.

    Go to Nokia care as soon as possible before your warranty is turned down.
    Your phone will be restored if under warranty you can get it done for minimal cost, else if you have insurance then you may be able to claim insurance for it...

    Thank you... And be safe next time..


  7. #7
    frehman Array
    Join Date
    Dec 2012
    Posts
    347

    Re: Nokia Lumia 800 Not turning ON after fell down

    Dear Friend,

    There is a possibility that your phone is damaged due to sudden shock and needs specialised attention.


    do remove the back cover of the phone, remove the battery of the lumia, remove the SIM card from the slot.


    re insert SIM , battery and back cover.

    now press the on/off switch and hold for a while, and check if anything is happening.

    if nothing happens immidietly contact your nearest Nokia Service Center and inform them in detail, dont forget to carry warranty papers, purchase documents alongwith.

    Thank You!!!!

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