1. #1
    Unregistered

    Not able to complete the upgrade.Getting an error message "Upgrade was unsuccessful"

    I have already paid for the upgrade. Currently,i am using windows 7 starter version and was trying to upgrade to windows 7 Home Premium.The upgrade process starts normally and takes its time as well but finally displays a failure message "Upgrade was unsuccessful".What should i do?



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Not able to complete the upgrade.Getting an error message "Upgrade was unsuccessful"

    First of all, disable any security software and make sure that your computer is updated. Also disconnect all kinds of external devices which are connected to your computer.You hard disk should be error free otherwise you won't be able to complete the upgrade process. If you have checked everything then click on "Start" button,type "cmd" in the search box. When it appears,right click on it and choose "Run as Administrator". At the command prompt window,type "chkdsk /r /f". When you will restart your computer,it will scan it for errors and will try to fix the minor bugs. On fresh start,press "Windows key+R",type "msconfig" in the run box and hit the enter button on your keyboard.Move to "General" tab and click "Selective Startup".Under "selective startup",clear the checkbox which says "Load Startup Items". Once done,again click on "Serives" tab and check the option which says "Hide All Microsoft Service".Then click on "Disable All" and "Ok". It can prompt for the Restart so simply restart your computer. After the restart,your problem will be solved and you would be able to complete the upgrade process.To know more about Windows 7 Upgrade,visit http://www.microsoft.com/windows/win...e-advisor.aspx
    ~Support
    Community Manager

  3. #3
    heemanshubhalla Array
    Join Date
    Sep 2012
    Location
    India
    Posts
    570

    Re: Not able to complete the upgrade.Getting an error message "Upgrade was unsuccessful"

    Check for Following Methods

    METHOD #1

    1. Click Start

    2. Type run, when found in result hit enter
    3. Right Click 'Run as Administrator'
    4. At the Command Prompt, type: chkdsk /r
    5. When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

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