1. #1
    Unregistered

    Not able to control volume on my ASUS laptop through Keyboard

    My speaker is working fine with windows 7. However,i am not able to control volume through Keyboards either through Fn+F10 or F11 or F12 etc. My ASUS computer is still new and haven't shown any error message or so. However i am able to control it through mouse click.What's the issue and how can i fix the same?



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Not able to control volume on my ASUS laptop through Keyboard

    This kind of issue is quite common with Asus Laptop. Several users has reported this issue as well.To fix this,open the Task Manager by pressing Ctrl+Alt+Del and click on Processes tab. After that,search for "Hcontrol". Right click on "Hcontrol.exe" or "Hcontroluser.exe" and choose "Open File Location". Now you will see "Hcontrol". Simply double click on it. Once done,check whether it fix your issue or not?If you are getting any error message then post it here.
    ~Support
    Community Manager

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Not able to control volume on my ASUS laptop through Keyboard

    You can take a couple of measures to affirm wheather there is a physical damage in the keyboard or not.

    Along with FN key press F3/F4 and check what is happenning,

    Also you an try the +/- from the numeric keypad if they control volume.

    Go to start--control panel--hardware and sound--device manager--keyboard--driver--update driver,

    This will install the latest driver into your system , either generic and also Aacer Driver for Keyboard can also be installed by logging in to www.acer.com/drivers and downloading the latest.

    Try them and things will be okay.

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