1. #1
    Unregistered

    Problem with accessing Internet Explorer on Windows 8

    I am unable to open Internet Explorer. Getting blue screen after clicking it from Start screen. All browsers are working properly excepting IE browser, canít understand the issue. How to solve this problem? Need help!!



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Problem with accessing Internet Explorer on Windows 8

    You should try this method to open Internet explorer on your system if you are not able to access it by Desktop or, Modern UI. Follow the procedures:

    Step 1: First of all, press Windows key + R
    Step 2: Run Windows will open on your screen, type iexplore.exe

    Are you able to see Internet explorer or, IE opening or, not. If still persisting issue then apply clean boot for your system because third party program may interfere in between the process

    Step 1: First of all, press Windows key + R
    Step 2: Type msconfig and press Enter
    Step 3: Go to service tab, and check the option Hide all Microsoft services then click on Disable all
    Step 4: Now, open task Manager under startup Tab
    Step 5: Disable each item in startup Tab then close Task Manager
    Step 6: Apply ok and restart the system

    Now, check the issue, it should be resolved now..
    ~Support
    Community Manager

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Problem with accessing Internet Explorer on Windows 8

    Hi,

    You should try download a fresh copy of Internet Explorer and install it in Windows 8.

    Somehow Internet Explorer seems to have got corruption and need a change.

    Thanks.

  4. #4
    mahhiads Array
    Join Date
    Oct 2012
    Posts
    264

    Re: Problem with accessing Internet Explorer on Windows 8

    Hello Friend,

    That Problem Is Happening Due To Interface Of Another Software/Malware In IE Software, For Solving This Problem :

    1. Firstly Installed The Microsoft Safety Scanner From The Microsoft Website And Scan Full Computer And Restart The PC
    2. After That Go To "Control Panel" Than "Programs And Features" Than Click On The "Turn Windows Features On Or Off"
    3. And Unchecked The "Internet Explorer 10" Option And "OK" And Restart The Computer

    4. Again Follow The Step :2 And That Time Checked "Internet Explorer 10" Option And "OK" And Restart The Computer

    Your Problem Solve...

  5. #5
    HELP Array
    Join Date
    Nov 2012
    Posts
    34

    Re: Problem with accessing Internet Explorer on Windows 8

    Dear friend,

    You are not able to open the internet explorer and getting the blue scrren.
    Have you used some other alternative to open the internet explorer?
    If not then try to open it using RUN.
    Press windows+R and type iexplore.exe and hit enter.
    Check if it opens.

    Their might also be a possibility that some other services might be interrupting to open the internet explorer,
    So you can also stop all the services and processess from the task manager and then again restart your system and check if your issue is being solved or not.

    Hope this information will be helpful for you.


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