1. #1
    Unregistered

    Problem with downloading Windows apps via Nokia Lumia 610

    Whenever i am trying to download apps from windows store then getting an error message that there is a problem, try later. If signing in microsoft account with zune app then getting location error. Can anyone tell me resolution for this issue? Need help!!



  2. #2
    ghanathey swetha Array
    Join Date
    Nov 2012
    Posts
    509

    Re: Problem with downloading Windows apps via Nokia Lumia 610

    Hi.
    If you receive any of the following error follow the step given:
    805ab406
    This error code appears when trying to download an app and is caused by incomplete information in your Microsoft account profile.

    To resolve this, sign in to your Microsoft account (formerly known as Windows Live ID), tap or click Edit personal info, make sure that your Birth date and Home Country/region are completed, and then tap or click Save.

    c101a006 or "Internal Server Error"
    This error code appears when trying to download an app and is caused by incomplete information in your Microsoft account profile or that the Terms of Service for Xbox LIVE were not accepted.

    To resolve this, sign in to your Microsoft account (formerly known as Windows Live ID), tap or click Edit personal info, make sure that your Birth date and Home Country/region are completed, and then tap or click Save.

    805a0193
    This error code appears when trying to connect to a Wi-Fi network. The network you are connecting to may have an incorrect ISP configuration or invalid network settings.

    To resolve this:
    >>Try connecting to a different Wi-Fi network.
    >>Verify that you have a working network or Internet connection. Trying going to http://www.windowsphone.com/store from the phone.

    c101a7d1
    This error code appears when trying to update an app and is caused by an invalid content license.

    To resolve this:
    >>Cancel the update. (Press and hold the app or update you want to cancel, then tap Cancel.)
    >>Uninstall the current version of the app.
    >>Download the app again from the Store.

    d0000011
    This error is caused when the phone is manually deregistered using the Remove this phone option onwww.windowsphone.com.

    To resolve this:
    >>Back up your phone. >>Perform a hard reset of the phone. >>Complete the phone setup. >>Restore the phone.

    8000ffff "There is a problem completing your request. Try again later."
    This error occurs when you try to restore a downloaded or preinstalled app that may not be restorable from the Windows Phone Store.
    To resolve this, cancel the download (press and hold the download, then tap Cancel), and then download the app again from the Store.

    Thank you.

  3. #3
    gauravgpt Array
    Join Date
    Jul 2012
    Posts
    853

    Re: Problem with downloading Windows apps via Nokia Lumia 610

    Hello friend..

    i think this problem can be generate through the internet connection. you need to check the your internet connection setting and speed..

    Normally this error due to low speed of the internet. firstly you check your download speed in your system and increase it then you try to access it..

    all the best!!

  4. #4
    savneybillford Array
    Join Date
    Jan 2013
    Location
    Mangalore
    Posts
    175

    Re: Problem with downloading Windows apps via Nokia Lumia 610

    While downloading from lumia 610 you get the error message as the marketplace is down... The error code being 805a01f4...
    The cure for this error code is time... All you need to do is be patient for a day or two... The market place will be available for you.
    Good luck....

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