1. #1
    Unregistered

    Problem is opening ‘help’ in Windows 8 System

    Some problems pushed me to go to help in my Windows 8 System. When I clicked on ‘help’ button, it is not opening. I have internet access and its working well. I need help in resolving the problem.



  2. #2
    ghanathey swetha Array
    Join Date
    Nov 2012
    Posts
    509

    Re: Problem is opening ‘help’ in Windows 8 System

    Hi.
    Follow the below steps:
    >>When you're using the desktop, you can find help about how to use Windows. Open the Search charm, enter Help, and then tap or click Help and Support.
    >>When you're on the Start screen, you can find help about rearranging and adding things to Start. Open the Settings charm, and then tap or click Help.
    >>When you're in an app, you can find out how to use and customize that app. Open the Settings charm, and then tap or click Help. (Some apps might put help in other locations, so check the company's website if you can't find help in the Settings charm.)

    Thank you.

  3. #3
    kumar12337 Array
    Join Date
    Sep 2012
    Location
    hyd
    Posts
    1,989

    Re: Problem is opening ‘help’ in Windows 8 System

    Hi dear friend.............to get the help from the windows .....

    first press windows key+I combination from the keyboard

    then charm bar will be appeared on the screen .......then click on help

    or

    Directly press the windows key+F1 combination from the keyboard

    then the help and support window will be displayed


    ALL THE BEST!!!!!!!!!!!!!!

  4. #4
    ak47 Array
    Join Date
    Jan 2013
    Posts
    493

    Re: Problem is opening ‘help’ in Windows 8 System

    To resolve this problem, change the path of the Help files in the Dex.ini file. To do this, follow these steps:
    Locate the Dex.ini file.
    By default, the file is located in the system_root:\Program Files\Microsoft Dynamics\GP\Data folder in Microsoft Dynamics GP 10.0.
    By default, the file is located in the system_root:\Program Files\Microsoft Dynamics\GP folder in Microsoft Dynamics GP 9.0.
    By default, the file is located in the system_root:\Program Files\Great Plains folder in Microsoft Business Solutions – Great Plains 8.0.
    Open the Dex.ini file by using a text editor such as Notepad.
    Locate the lines that contain the following path lines:
    DynHelpPath=
    DexHelpPath=
    Note If these path lines do not already exist in the Dex.ini file, you must add them to the [General] section of the Dex.ini file.
    Update the path of the Microsoft Dynamics GP folder.


    For example, in Microsoft Dynamics GP 10.0, the lines by default read:
    DynHelpPath=C:\Program Files\Microsoft Dynamics\GP
    DexHelpPath=C:\Program Files\Microsoft Dynamics\GP
    In Microsoft Dynamics GP 9.0, the lines by default read:
    DynHelpPath=C:\Program Files\Microsoft Dynamics\GP
    DexHelpPath=C:\Program Files\Microsoft Dynamics\GP
    In Microsoft Business Solutions – Great Plains 8.0, the lines by default read:
    DynHelpPath=C:\Program Files\Great Plains
    DexHelpPath=C:\Program Files\Great Plains
    On the File menu, click Save.
    Close the Dex.ini file.

  5. #5
    kalyanipro Array
    Join Date
    Dec 2012
    Posts
    219

    Re: Problem is opening ‘help’ in Windows 8 System

    Hi friend,

    The following is the procedure for solving the problem of opening 'help' in Windows 8 system.

    At first you have to press the winkey+F1 combination by using the keyboard.

    Then the screen shows you the window of 'help and support'.

    Thanks.

  6. #6
    aditya807 Array
    Join Date
    Dec 2012
    Posts
    279

    Re: Problem is opening ‘help’ in Windows 8 System

    Hello

    To opening help center in windows 8 system you just need to follow these simple steps...

    ==>Press windows + c key combination to activate Run box.

    ==>
    Into the run box type Help and hit Enter.

    ==>
    After that you will get the Help center window on your system.

    ==>
    Now you can search anything that you want to know.

    Try this i hope this will help you...

  7. #7
    sumitnath Array
    Join Date
    Jan 2013
    Posts
    394

    Re: Problem is opening ‘help’ in Windows 8 System

    Re: Problem is opening ‘help’ in Windows 8 System

    Hi friend.............

    to get the help from the windows .8 system.......

    1st---press windows key+I combination from the keyboard

    2nd---charm bar will be appeared on the screen

    3rd---then click on help

    4th---Directly press the windows key+F1 combination from the keyboard

    5th---then the help and support window will be displayed

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