1. #1
    Unregistered

    Problem while External Hard drive has stopped to work in Windows Vista

    Hi, i am using windows vista from last five years and want to backup system files with other datas in my newly bought external drive of western digital. Now the issue is, it has been disappeared. What to do in this situation, can anyone help me on this issue? Need help!!



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Problem while External Hard drive has stopped to work in Windows Vista

    It is possible that your drive need to change drive letter. So you should change an existing drive letter on a drive by following procedure:

    -> Log on your PC by Admin account and then click on start button
    -> Go to control panel and then Performance and Maintenance
    -> Choose Administrative Tools option and then open Computer Management
    -> Now, right click on drive or partition that want to assign letter
    -> Choose the option 'Change Drive Letter and Paths'
    -> Click on change and click Assign the following drive letter(if not selected)
    -> Select drive letter and hit ok
    -> Click yes to proceed for further process

    Now, check the issue that should be resolved now.
    ~Support
    Community Manager

  3. #3
    ak47 Array
    Join Date
    Jan 2013
    Posts
    493

    Re: Problem while External Hard drive has stopped to work in Windows Vista

    • Go to start menu & type Device Manager
    • Now, there are two things to check here. The first thing is whether your device is listed within disk drives of not. Check the screenshot above to confirm that my Seagate Go Flex USB device is listed there. In a similar way, you external USB device should be listed here.
    • Just to make sure click the last button, just under Help menu, to refresh the hardware listed there & to install any newly added device.
    • Second, thing to check is your Universal Serial Bus Controllers, list therein ( device manager ) & make sure all USB ports and enabled and are working properly.

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