1. #1
    Unregistered

    Screen of windows powered HP windows notebook went blue after the latest update

    The other day I performed the latest windows update on my HP windows notebook followed by which the screen of the system went blue. Please share with me appropriate details on finding out a solution for this problem.



  2. #2
    nikil kumar Array
    Join Date
    Mar 2013
    Posts
    201

    Re: Screen of windows powered HP windows notebook went blue after the latest update

    Hello friend...

    This is the problem with the dump files ...

    Just follow the steps given below:

    ->Click start, type "%SystemRoot%\Minidump" in search bar and press enter

    ->Now go to your desktop and create folder with the name 'Dump'

    ->Copy all the memory dump files in Minidump to this folder (the file looks like [Mini092008-02.dmp])

    ->Now right click on the dump folder and click send to and click compressed (zipped) folder

    ->Upload to the 'Skydrive' ...


    You can also analyze the dump file with Debugging tools by yourself.You can install and its symbol packages from the following link:
    http://www.microsoft.com/whdc/Devtoo...g/default.mspx

    Hope this may help you..

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