1. #1
    Unregistered

    Scrolling problems with Windows 7

    I have recently installed Windows 7 in my home PC. After this, when I tried to open documents in Excel, I could not scroll from one cell to another cell. The system prompts me to restart always. What should be done in such situation?

  2. #2
    ghanathey swetha Array
    Join Date
    Nov 2012
    Posts
    509

    Re: Scrolling problems with Windows 7

    hi.
    When SCROLL LOCK is on, "SCRL" appears on the Excel status bar. If you press the arrow keys when SCROLL LOCK is on, you scroll one row up or one row down. Or, you scroll one column to the left or one column to the right. To use the arrow keys to move between cells, you must turn SCROLL LOCK off.

  3. #3
    gauravgpt Array
    Join Date
    Jul 2012
    Posts
    853

    Re: Scrolling problems with Windows 7

    Hello friend...

    I think mouse driver is corrupted so it create a problem..

    You need to uninstall and install the drivers for your mouse:

    Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

    1. Click the Start button then type ‘Device Manager’.

    2. Click the Device Manager.

    3. Click + sign next to Mouse.

    4. Right-click on mouse entry and choose the "uninstall".

    5. Restart your computer.

    After uninstall the driver you need to install the driver. Follow these steps to install the driver...

    Insert the Windows DVD in DVD writer then open the control panel..

    click the add windows component then click the mouse driver then follow the steps .

    Finally you install the driver..

    All the Best!!

  4. #4
    aditya807 Array
    Join Date
    Dec 2012
    Posts
    279

    Re: Scrolling problems with Windows 7

    HELLO

    To solve that problem try these steps.

    >>>>> Sometimes this kind of problem caused due to mouse itself.

    >>>>> Remove mouse from USB port and put again.

    >>>>> Restart your computer and try to scroll page.

    >>>>> This time you will get proper response.

    Try this i hope this will help you.............

  5. #5
    ak47 Array
    Join Date
    Jan 2013
    Posts
    493

    Re: Scrolling problems with Windows 7

    Follow the steps below:

    1. Log on to the computer by using an account that has administrator rights.
    2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
    4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
    5. Click OK, and then click Restart.
    6. Check if you still have the issue.

    Reset the computer to start as usual. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

    a. Click Start , type msconfig.exe in the Start Search box, and then press ENTER.
    b. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    c. On the General tab, click the Normal Startup option, and then click OK.
    d. When you are prompted to restart the computer, click Restart.

    You can also try to reduce hardware acceleration an check if you have the issues with mouse:

    1. Right-click on the Desktop and choose Personalize.
    2. Click on Display Settings.
    3. In the Display Settings window, click Advanced Settings.
    4. Switch to the Troubleshoot tab.
    5. Click Change Settings.
    6. Reduce hardware acceleration.

    If nothing works, try to uninstall and install the drivers for your mouse:

    Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

    1. Click on Start and type ‘Device Manager’.
    2. Click Device Manager.
    3. Click + sign next to Mouse.
    4. Right-click on mouse entry and choose "uninstall".
    5. Restart your computer.

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