1. #1
    Unregistered

    Shutting down option has stopped to work in Windows XP

    I am having samsung laptop that was bought three years ago with inbuilt windows XP. Now these days, i am having issue with shutting down option in windows xp. If i am clicking on shutdown the system restarting with an error code. Why is it so? How to solve the matter!



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Shutting down option has stopped to work in Windows XP

    In order to resolve the issue, follow the procedure:
    -> Right click on My Computer and click on Properties
    -> Go to Advanced tab, and click on Settings under Startup and Recovery
    -> Now, in System failure clear the 'automatically restart' checkbox
    -> Hit on ok

    As you will be receiving stop error code too, Follow the procedure:
    -> Type Regedit in Run command windows
    -> Hit ok and go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Securi ty
    -> Remove the Extent.mpd file (will be keeping revision date of 1997)
    -> Now, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es
    -> Remove following files:
    Cdr4_2k
    Cdudf
    Cdr4vsd
    Cdralw2k

    Now, close registry windows and restart the system. Check the issue, it should be resolved now.
    ~Support
    Community Manager

  3. #3
    W4RLOCK Array
    Join Date
    Oct 2012
    Posts
    290

    Re: Shutting down option has stopped to work in Windows XP

    HELLO FRIEND ,

    If your option is disabled try the following methods:-

    Control Panel --> Administrative Tools --> Local Security Policy --> User Rights Assignment --> Shut down the system

    Right click and modify your user groups to allow/disallow access to shutdown.

    Another method:

    Control Panel --> Administrative Tools --> Local Security Policy --> Security Options --> Shutdown: Allow system...

    Right click and disable/reenable, whatever you wish.

    Third Option:

    Control Panel --> Power Options --> Advanced --> When I press the power button...>shutdown directly


    ALL THE BEST

  4. #4
    nikhil202k Array
    Join Date
    May 2012
    Posts
    81

    Re: Shutting down option has stopped to work in Windows XP

    turnoff.jpg




    Enable to stopped work in Windows XP :


    If you want to enable the stopped work in Windows XP then you have to follow some important steps are following as :

    >>> First of all you have to right click on Computer and click to the PROPERTIES through right click .

    >>> Then you can resolve or solve this problem by click to the setting option .


    turn.jpg


    >>> Then you have to restart your Computer and and go through a checkbox and click to the "OK" .

    >>> After that you have to type a Regedit in run command and remove a Extent.mpd file .

    >>> This is a important steps to shutting down stopped work in Windows XP and now this problem has been solved .

    >>> Now you can successfully login screen and can be reached by pressing a cltr-alt-delete .



    ================================================== ================================================== =============================

    Regards
    Nikhil



  5. #5
    sagar R. Array
    Join Date
    Oct 2012
    Posts
    41

    Re: Shutting down option has stopped to work in Windows XP

    In many case , when user click on shut down , computer will restart instead the shut down the computer.
    here , computer restart unexpectedly.
    In such case , it may be possible that computer configuration or setting change automatically and that's reason for restart your computer instead shut down.

    Fix the problem of shut down the computer


    --> Go to "start" and then select "control panel"
    --> select "performance and maintanance" and then "system"
    --> now new window will open.select the "Advance" tab
    --> select "setting" in the startup and recovery section
    --> check the box "automatically restart" under system failure section.

    now your problem may be solved and your system will shut down properly next time.

  6. #6
    lekha207@sasi.ac.in Array
    Join Date
    Sep 2012
    Posts
    75

    Re: Shutting down option has stopped to work in Windows XP

    hi friend,

    you have said that shutting down option has stopped to work in windows xp.

    it means that its not working properly.

    go to the run and click reset of the system.

    your problem will be resolved

    all the best

    its so simple

    regards srilekha

  7. #7
    ak47 Array
    Join Date
    Jan 2013
    Posts
    493

    Re: Shutting down option has stopped to work in Windows XP

    You receive an error message when you shut down or restart the computer

    To resolve this issue, use either of the methods.Method 1: Configure Windows so that it does not load the file or the service mentioned in the error message

    If the error message refers to a file or service, the file or service may be listed on one of the tabs in the System Configuration utility (Msconfig.exe). If the file or service is listed, follow the procedure outlined in the second article mentioned in this section to turn it off. If the file or service is not listed, continue with the next troubleshooting step in this article.

    For more information about disabling a file or service using the System Configuration utility, click the following article number to view the article in the Microsoft Knowledge Base:310353 How to perform a clean boot in Windows XP
    For more information about how to turn off services using Computer Management, click the following article number to view the article in the Microsoft Knowledge Base:310602 How to disable a service or device that prevents Windows from starting
    Contact the manufacturer of the faulty service for more information.

    Note For more information about the file or service that is causing the problem, contact a Microsoft Customer Support Services professional for help. For information about how to contact a Support Services professional, visit the following Microsoft Web site:http://support.microsoft.com
    If the OEM of your computer installed Windows XP, contact this manufacturer for help with this issue.Method 2: See whether a program has recently been removed from the computer

    If you recently removed a program or a Windows component from the computer by deleting it manually, related information that is still on your computer may be causing the problem. Reinstall the program or component, and then either use the Add or Remove Programs tool or follow the manufacturer's instructions to remove it.

    To remove a program from the computer:
    1. Click Start, click Control Panel, and then click Add or Remove Programs.
    2. In the list of programs, click the program that you want to remove, and then click Change/Remove.
    3. Click Yes when you are prompted to confirm if you want to remove the program.
    If the program is not listed in the Add or Remove Programs tool, contact the manufacturer to obtain instructions for removing it.

    The computer stops responding when you try to shut down or restart the computer

    To resolve this problem, use any of the methods that are described in the following sections.Method 1: Try to shut down or restart the computer from safe mode

    For more information about troubleshooting Windows XP by using safe mode, click the following article numbers to view the articles in the Microsoft Knowledge Base:315222 A description of the safe mode boot options in Windows XP
    310602 How to disable a service or device that prevents Windows from starting
    Note If you can shut down or restart your computer from safe mode, continue to the next section to troubleshoot possible driver issues.Method 2: Use Device Manager to determine if the problem is related to a device driver

    You can use Device Manager to examine and change devices that are configured by software. Note that if the hardware device uses jumper pins or dip switches, you must configure the device manually.

    For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:310126 Troubleshooting device conflicts with Device Manager
    314464 How to troubleshoot unknown devices listed in Device Manager
    Method 3: Try to restore operation of Windows XP by using System Restore

    You can use the System Restore tool to return your computer to a previous working state. System Restore takes a "snapshot" of critical system files and some program files and stores this information as restore points. You can use these restore points to return Windows XP to a previous state.

    For more information about using the System Restore tool, click the following article number to view the article in the Microsoft Knowledge Base:306084 How to restore the operating system to a previous state in Windows XP
    For additional information about System Restore, click Help and Support on the Start menu. In the Search box, type system restore, and then press ENTER.Method 4: Try to restore operation of Windows XP by using the Last Known Good Configuration functionality

    If Windows does not start, restart Windows by using the Last Known Good Configuration functionality:
    1. Start the computer, and when Windows begins to start, press F8 to make the Windows Advanced Options menu appear.
    2. Use the arrow keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
    3. If a Boot menu appears, use the arrow keys to select Microsoft Windows XP, and then press ENTER.

      Windows XP starts your computer by using the registry information that was saved at the last shutdown.
    Method 5: Try to repair your installation of Windows XP by performing an in-place upgrade

    You can repair a damaged Windows installation if you run Windows Setup from the Windows XP CD-ROM.

    For more information about how to perform an in-place upgrade of Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:315341 How to perform an in-place upgrade (reinstallation) of Windows XP
    Method 6: Confirm that the CMOS/BIOS settings are correct

    Warning This procedure may involve changing the complementary metal oxide semiconductor (CMOS) settings and modifying the basic input/output system (BIOS) settings. Incorrect changes to your computer's BIOS can result in serious problems. Microsoft cannot guarantee that problems resulting from changes to your BIOS can be solved. Change your CMOS settings at your own risk.

    Incorrect or corrupted CMOS and BIOS settings can cause startup and shutdown problems. Microsoft cannot provide specific instructions to change your CMOS and BIOS settings, because these settings are specific to your computer.

    For information about the correct CMOS and BIOS settings for your computer and about how to check and change these settings, see your computer documentation or contact the manufacturer of your computer.

    Note A damaged or insufficiently charged internal battery can corrupt CMOS or BIOS settings.Method 7: Confirm that your hard disk or file system is not damaged

    You may be able to resolve the problem if you start your computer from the Windows XP CD-ROM, load the Microsoft Recovery Console, and then use the Chkdsk command line utility.

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