1. #1
    Unregistered

    Sound issues with HP desktop with Windows XP

    While I am watching videos on my HP desktop with Windows XP, the sound levels seems to changing abruptly causing inconvenience at times. How to fix this issue?



  2. #2
    SoftwareWD Array
    Join Date
    Jun 2012
    Posts
    313

    Re: Sound issues with HP desktop with Windows XP

    hi there,

    the problem you are stating has no link to the operating system. you may have been using an driver error or the any setting in your device properties.

    try the following steps :

    * restore settings of your media player(VLC, gom player or windows media player etc.) to default settings.
    * restore sound of playback devices to default. (access by control panel/Sounds/)
    * update driver of your sound card.

    If all of the steps fail to solve your problem, you should contact HP customer care or visit nearest ​hp service center.

  3. #3
    supermaster Array
    Join Date
    Jun 2012
    Posts
    349

    Re: Sound issues with HP desktop with Windows XP

    MY dear friend,
    Sound level changes according to the audio interleaved in the video file.
    But sometimes due to the poor quality of video noise gets mixed with audio and causes sharp increase in the sound level.To avoid play high quality videos in the format .avi,.mkv etc.

  4. #4
    Abhishek Chauhan Array
    Join Date
    May 2012
    Posts
    899

    Re: Sound issues with HP desktop with Windows XP

    Hello,

    Try to adjust the audio settings of your computer.

    For that first of all install the audio or the sound drivers again on your system.

    than check if the problem is solved.

    If not than open the Realtek audio settings from the bottom right corner of your desktop screen.

    Set the speaker configuration and the surround sound.

    This should solve your problem.

    If still the problem persists than try changing the media player on which you run your videos.

    -Abhishek

  5. #5
    eceb455 Array
    Join Date
    Jun 2012
    Posts
    4

    Re: Sound issues with HP desktop with Windows XP

    check out ur sound amplifier by checking different files and if there is no problem in sound amplifier ,i suggest u to install ur hp supported sound driver downloaded from hp website .. that the best u can do

  6. #6
    firefox Array
    Join Date
    Jun 2012
    Posts
    913

    Re: Sound issues with HP desktop with Windows XP



    dear friend,

    there may be many reason behind this problem.

    it may be the problem of OS installation.

    check that sound driver is updated or not.

    check your video files which are causing problem are corrupted or not- scan these files with a good antivirus.

    if these are corrupted,immediately delete these.

    if not then install your media player by uninstalling it once & switch all the settings to default.

    if none of these works then format your machine once & install the OS correctly- don't forget to install the sound driver too.

    if also it fails then contact to hp customer support.


  7. #7
    zeeshan12 Array
    Join Date
    May 2012
    Posts
    30

    Re: Sound issues with HP desktop with Windows XP

    Hello friend,

    Follow the steps

    Step 1: Enabling the Windows Audio ServiceStep

    2: Enabling the audio deviceStep

    3: Restoring the original audio driverStep

    4: Resetting On-board Audio to Automatic in the BIOStep

    5: Reseat the sound cardtep

    6: Perform a system recovery

  8. #8
    anuj patel Array
    Join Date
    Aug 2012
    Posts
    168

    Re: Sound issues with HP desktop with Windows XP

    Dear friend...

    info you want to know is as follow...

    Step 1: Check hardware

    Many sound problems are caused by hardware that isn't set up properly. This step covers checking your sound card, plugging cables into the correct locations, making sure the hardware has power, and checking the volume.

    Top of page
    1. Check your sound card

    Check to make sure your computer has a sound card, or sound processor, and it's working properly.

    *Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.* If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    Double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. If no sound card is listed, check the information that came with your computer to see if there's supposed to be a sound card installed. If there should be a sound card installed, you'll need to install one according to the manufacturer's instructions.

    Notes

    If you think you have a sound card installed but you don't see it under the Sound, video and game controllers category, expand the Other devices category and check the devices listed there.

    Laptops don't usually have sound cards. Instead, they have integrated sound processors, which appear in the same category in Device Manager.

    If there's a yellow question mark next to the name of the sound card in Device Manager, there might be a problem.

    Right-click the name of the sound card, and then click Properties.

    Click the General tab, and then look in the Device status box to identify problems with the sound card.

    If there's a problem, you might need a new driver for your sound card. For more information, see Step 3: Update drivers.

    Top of page
    2. Check if the cables are connected properly

    Show all

    Speakers and headphones

    HDMI cables

    USB audio devices

    Multiple audio devices
    Top of page
    3. Check power and volume

    If you have speakers, make sure they're plugged into a working power source and turned on.

    Make sure that your speaker volume or headphone volume isn't muted or turned down too low. This is particularly important for laptops, which often have small speakers that can be hard to hear.

    Open Volume Mixer by clicking the Start button , clicking Control Panel, clicking Hardware and Sound, and then, under Sound, clicking Adjust system volume.
    Move the slider up to increase the volume.

    Make sure the Mute button isn't turned on. If the button looks like this: , muting is turned off. If the button looks like this: , click it to turn off muting.

    hope this will help you
    thank you for asking us...

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