1. #1
    Unregistered

    Trouble in installing Silverlight into Windows XP

    I would like to watch Netflix movies through my PC running on Windows XP. But, it is not possible to install Silverlight for that. Whenever I make an attempt to install this software, I am getting the message “Installation failed”. How can I avoid this issue?



  2. #2
    ak47 Array
    Join Date
    Jan 2013
    Posts
    493

    Re: Trouble in installing Silverlight into Windows XP

    To resolve this issue yourself, follow these steps:
    Click Start and type Notepad in the Search box
    Double-click on Notepadfrom the list of results above
    Copy and then paste the following text into Notepad.


    reg delete HKLM\Software\Microsoft\Silverlight /f
    reg delete HKEY_CLASSES_ROOT\Installer\Products\{D7314F9862C6 48A4DB8BE2A5B47BE100} /f
    reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Prod ucts\{D7314F9862C648A4DB8BE2A5B47BE100} /f
    reg delete HKEY_CLASSES_ROOT\TypeLib\{283C8576-0726-4DBC-9609-3F855162009A} /f
    reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\App Paths\install.exe /f
    reg delete HKEY_CLASSES_ROOT\AgControl.AgControl /f
    reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} /f
    rmdir /s /q "%ProgramFiles%\Microsoft Silverlight"
    rmdir /s /q "%ProgramFiles(x86)%\Microsoft Silverlight"
    Click File and Save As and type CleanSilverlight.cmd
    In the Save astype box, click All Files (*.*)
    In the Save in box, click Desktop, and then click Save
    On the File menu, click Exit
    Right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator
    When the uninstall completes, right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator a second time
    Once the uninstall has completed, click the link below to install the latest version of Microsoft Silverlight


    http://www.microsoft.com/getsilverli...l/default.aspx
    Delete the CleanSilverlight.cmd file from your desktop.

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