1. #1
    Unregistered

    Unable to install HP Photosmart C400 Printer in my PC with WIndows XP

    I have Windows XP PC and recently I bought a new HP Photosmart C400 printer and whenever I try to install by connecting through USB it shows some error and fails to install it. Can you tell me what might be the problem? Please tell me the steps to follow to install it in my PC? So that I can recheck what I did is right or wrong.



  2. #2
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Unable to install HP Photosmart C400 Printer in my PC with WIndows XP

    Hi,

    From what you have reported it is not clear what kind of message is generated by windows whenever you try to install printer.
    It is irrelevant what OS you are using but you need to check the following:
    Are your printer driver is of latest version? if not download a fresh driver from Microsoft website and install it in windows.
    If you have installed HP drivers, download a fresh copy by loging in to HP official site, and mentioning the Photosmart c400 there while downloading the driver and install it.
    Are you sure that the USB port and the connector you are inserting all in good health? Verify that.
    Thank you.

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