1. #1
    Unregistered

    Unable to shut down computer from the start menu in HP notebook with windows

    I am not able to shut down computer from the start menu in HP notebook with windows. What could be the problem here and how to solve it?



  2. #2
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Unable to shut down computer from the start menu in HP notebook with windows

    Hi,
    The situation you are in is not uncommon, and is caused by some virus, or an improper download or corrupt program etc, most of the time,
    Here shutdown doesnt work because it seems a process or program isnt responding.
    To restore the system sanity ,
    go to run , type "regedit",
    In regedit , expand :HKEY_CURRENT_USER\ControlPanel,open desktop.Locate & Left click on "AutoEndTasks", go to "edit", "modify" , change value from 0 to 1.
    Close regedit.
    This should fix the problem.
    You might be tempted to open "event-viewer" and see what the OS has to say about it (Right click and select properties) on an event or warning.
    Thank you.

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