1. #1
    Unregistered

    USB port stopped working in Dell laptop after the installation of windows XP

    I have a problem with my Dell laptop, the latitude D505. I have windows XP professional SP3 installed on the laptop. Recently i had formatted my system and installed windows XP SP3 Professional all over again. The laptop has two USB ports.So far,all the ports were working fine but after i installed windows xp again,one port shows an error. Whenever i try to reset the port,it doesn't get done. There is no USB device connected to it,but it still shows a power surge icon.One port works while the other one is blocked. I have consulted various hardware technicians, but all in vain. Could you suggest any company technician who could solve the problem or could you suggest a solution so that i can do it myself.Thanks



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    The problem, at its worst could be with the hardware. In this case,the motherboard itself, as it houses the USB ports.To check if it is a software or driver issue, you can try the following things. Firs,try to install the USB drivers for your notebook.This will be available on your notebook manufacturer's site.You can also use software such as "SiSoft Sandra" to correctly identify the components used in your notebook. So ou can download drivers from the chipset manufacturer's site.The other solution is to try a different Operating system such as Linux to see if all the ports work properly. If they do,then it's merely a software problem that can be fixed by either repairing windows or reinstalling the chipset drivers for the notebook. The final alternative is to reinstall windows completely after taking a backup of your data.
    ~Support
    Community Manager

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    Whatever you are currently experiencing may have its root in hardware or software complication.

    Hardware wise, the main board, or the port can have physical trouble which is responsible for the situation.
    There are little scope to maintain the mother board not they are maintained with guarantee, so that will be a fifty fifty situation if you go for a repair, in case tge board is diagnosed to be damaged.
    Port though can be changed at a low cost, if that helps.

    You can uninstall the driver for the USB controller, then download a new driver from your laptop makers website which is compatible to WinXP and install. You can even install a generic driver from microsoft to work with the windows.

    You can Clean Install Windows XP further with custom setup to check if that works.

  4. #4
    kumar12337 Array
    Join Date
    Sep 2012
    Location
    hyd
    Posts
    1,989

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    Hi dear friend...........to over come this issue ...follow the below instructions


    First of all press windows key+r and type devmgmt.msc in the run box


    now press ENTER key from the keyboard...now expand Universal Serial bus Controllers option


    and right click on USB root hub ....and choose update driver software option


    now click on Search automatically for driver software ...option


    and after that follow the onscreen instructions


    and if Still the problem persists..........simply uninstall the Drivers first


    after that download the Suitable USB drivers .... from the internet .....and re- install the Drivers


    ALL THE BEST!!!!!!!

  5. #5
    vishal21bhadani Array
    Join Date
    Mar 2013
    Posts
    434

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    hi,

    This problem is of Hardware and it is Serious one.

    It is also concern with motherboard because it owns USB ports.

    Please Follow these steps to solve this problem:

    >> First check it is driver problem.

    >> Go to My computer

    >> Right click on blank space and select Property

    >> Select Hardware tab

    >> Select Device Manager

    >> Find Component with Yellow question mark sign

    >> If found then install driver of that component

    All the Best

  6. #6
    Satya Praveen Array
    Join Date
    Sep 2012
    Posts
    1,123

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    Hello friend,


    I have the solution for your problem just do as i say...........

    1.This was the problem of your USB drivers in your computer.

    2.So you try to repair those drivers by inserting Windows XP CD.

    3.If it doesn't work make a right click on the 'My Computer'.

    4.Then you click on 'Manage' and then click on 'Device Manager'.

    5.Then you open the properties of the USB drivers.

    6.Then you go to 'Driver' tab and then click on 'Update Driver'.

    Have a nice day..........

  7. #7
    development Array
    Join Date
    Nov 2012
    Posts
    605

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    Hello dear friend

    To resolve the issue disable power management on the USB by doing the following

    Click start and right click on My computer

    Click properties and then click hardware

    Click devicemanager

    Double click the USB branch to expand it

    Right click USB hub and click power management

    Deselect the allow the computer to turn off this to save power

    Click OK and then click device manager



    GOOD LUCK





  8. #8
    Dark Knight Array
    Join Date
    Dec 2012
    Posts
    306

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    Hey ..

    reinstalling the chipset drivers of the laptop may help you to get rid off this problem

    restart your device after the installation is complete .

    or else ..


    Go to Home screen

    Right click on My computer

    select Manage > Device manager

    click on the USB drivers >> Update .


    Restart your device after that .


    Thank you..

  9. #9
    shubhamnema Array
    Join Date
    May 2013
    Posts
    192

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    hello friend

    follow this steps and find your solution.......................

    1.it may possible your hardwere problem.

    2.if no,so it is your driver problem

    3.you need to update your driver

    4.friest you press right click on my computer

    5.now open manage option

    6.here you go to device manager

    7.now click on universal serial bus controllers

    8.here you update your all drivers.

    9.now restart your computer

    10.your all USB port will work properly.

    i hope it will helps you..................

  10. #10
    nis_wd Array
    Join Date
    Apr 2013
    Posts
    92

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    Hi Friend,

    >>>It can be solved by updating the drivers

    >>>Go to computer icon in the desktop

    >>>Then right click on it

    >>>Now go to properties

    >>>Then select device manager

    >>>Now expand USB controller

    >>>Then update the drivers

    >>>Now restart the system

    >>>Hope so this information helps you

    Thank You

  11. #11
    Sivasakthivel Array
    Join Date
    Aug 2013
    Posts
    130

    Re: USB port stopped working in Dell laptop after the installation of windows XP

    **Regarding this problem**

    *open your system with administrator user..
    *then right click to my-computer on your system desktop..
    *choose manager..
    *then select device manager..
    *select universal serial bus controller.
    *then right click the "usb root hub ", and click enable, to all ...

    it surely work your system USB now..
    thanks..

+ Reply to Thread

Similar Threads

  1. USB 2.0 port has stopped working in Windows 7
    By Unregistered in forum Windows Forum
    Replies: 20
    Last Post: 11-09-2013, 11:59 AM
  2. USB drive errors with Windows powered Dell Inspiron laptop
    By Unregistered in forum Windows Forum
    Replies: 26
    Last Post: 21-08-2013, 08:28 AM
  3. System Clock stopped working in Windows Vista in Sony laptop
    By Unregistered in forum Windows Forum
    Replies: 22
    Last Post: 15-07-2013, 01:34 AM
  4. Replies: 3
    Last Post: 04-12-2012, 07:56 PM
  5. Replies: 1
    Last Post: 09-10-2012, 06:57 PM