1. #1
    Unregistered

    Web cam issues with Acer laptop powered by Windows 7

    While on video chat in my Acer laptop powered by Windows 7, the other person can see me, but I could see only a white screen instead of that personís face. First I doubted that it is the issue with the other personís webcam. But it is now clear that the issue is mine as it is the same case while chatting with other persons also. How can I solve this issue?



  2. #2
    SoftwareWD Array
    Join Date
    Jun 2012
    Posts
    313

    Re: Web cam issues with Acer laptop powered by Windows 7

    hi there,

    This is not a serious problem my friend. This may not be an issue with your webcam but your voice and video chat plugin.
    you can get over the issue just by trying the flowing simple steps:

    * update your webcam driver software
    * remove all personal data including cookies and temporary files from your browser and system.
    * re-install your browser

    Even if your problem persists, try changing the browser.

    hope it helps you.

  3. #3
    Libin Array
    Join Date
    Aug 2012
    Posts
    266

    Re: Web cam issues with Acer laptop powered by Windows 7

    Hello Guest

    Let us try Windows 7 and find the drivers for you.
    Use Device Manager. In the Start Menu type device into the search bar. In the Control Panel section choose Device Manager.
    Find your webcam device - probably in the Imaging Device category. Click on the small triangle to expand the section.
    Right mouse click on the webcam and choose Update Driver Software. Use Search Automatically for an online search.

    example:


    I hope this works regarding your problem.
    Please Enjoy.
    Thank You



  4. #4
    old monk Array
    Join Date
    Sep 2012
    Posts
    67

    Re: Web cam issues with Acer laptop powered by Windows 7

    Hello friend ,

    This problem basically occurs when you web cam driver is not working properly or gone crashed .

    So you need to re-install your web cam driver .

    To download your web cam driver now click here.

    good bye.....!!!

  5. #5
    samerjeet singh Array
    Join Date
    Nov 2012
    Posts
    21

    Re: Web cam issues with Acer laptop powered by Windows 7

    First fo all check that your web cam is in good condiyion or not check tha may be its lens broke .also open your my computer than goto setting and check your webcam setting and set theseaccording to you now connect with online chat via webcam and enjoy it.

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