1. #1
    Unregistered

    What to do if Firefox crashing while surfing net in Windows XP?

    Hello, i am using Mozilla firefox as default browsers on my system. Whenever accessing any sites via mozilla then it is crashing every time and i have to close that browser. Can anyone tell me the exact tips in order to resolve the issue. Any help!!



  2. #2
    Abhi Array
    Join Date
    Nov 2012
    Posts
    70

    Re: What to do if Firefox crashing while surfing net in Windows XP?

    Hello,

    First Make Sure that you are using the latest version of firefox.. if not then download the newer one and install it.

    Secondly Extension may cause crashes.
    Start in Firefox Safemode and click Continue in Safe Mode. This will help determine if an extension is causing the problem.

    Third one is incompatible Plugins.. uninstall or disable any plugin that are not in use.


  3. #3
    vincent.daniel Array
    Join Date
    Dec 2012
    Posts
    30

    Re: What to do if Firefox crashing while surfing net in Windows XP?

    Hello.
    With relates to the Firefox issue, first, I would suggest you to install the latest updates of Firefox browser by downloading & installing Firefox from www.mozilla.org website or open Firefox browser. Click on Help (Press Alt + H) short key and select About Firefox and click on Update.
    By updating the Firefox browser version, you can fix most of the bugs.

    If the issue encounters again, try to reset Firefox settings to default.
    To do so, on Firefox, click on Help (Alt + H) and select Troubleshooting Information.
    Click on Reset Firefox.

    Note: Resetting Firefox settings to default will delete the Bookmarks and Web auto form Usernames and Passwords.

    This should Fix the issue.

    Kindly, let me know, if i can be your further help.

    Regards
    Vincent Daniel

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