1. #1
    Unregistered

    What I must do if I get the error message that windows has encountered a critical error while scanning files for virus with the help of Microsoft Security Essentials?

    I installed Windows Microsoft Security Essentials in my Windows PC and right after running the full system scan it showed some threats and once trying to access I got the error message as “Windows encountered a critical error, it will shut down in 1min.” and the system shutdown automatically. Now I am afraid that I get the error message again if I try to open the Security Essentials. Can you tell me how to overcome this problem? What is the best way to follow?



  2. #2
    Rozalyn Array
    Join Date
    May 2012
    Posts
    172

    Re: What I must do if I get the error message that windows has encountered a critical error while scanning files for virus with the help of Microsoft Security Essentials?

    Hello dear,
    Now the fact is that Windows Microsoft security Essentials will not give you that much protection in comparison to other commercially available software . In your case what happened is that your system is totally engulfed by viruses. Now it has come to a point that it is shutting down on its own. You will not be able to cope up with this Windows Microsoft security Essentials against the damage that has been done. This is merely a property where you get to detect that your system has got a problem. Now you download a good antivirus like Norton or Quick Heal from the Internet. Then scan your entire system with that software. This will detect and heal your machine and after the recovery is done, you just need to reboot your machine once.

  3. #3
    ROYAL SAINI Array
    Join Date
    Aug 2012
    Posts
    193

    Re: What I must do if I get the error message that windows has encountered a critical error while scanning files for virus with the help of Microsoft Security Essentials?




    HY FRIENDS :-------

    @ CLICK START

    @ NOW GO TO YOUR COMPUTE AND RIGHT CLICK ON IT

    @ GO TO PROPERTIES OF IT

    @ GO TO PERFORMANCE THAN GO TO SETTINGS

    @ NOW MANAGE THE SYSTEM ACC TO YOUR CHOICE

    @ AT LAST CLICK ON THE OPTION APPLY THE SETTINGS

    @ AFTER DO IT DEAR PLEASE RESTART YOUR PC

    @ NOW YOUR PROBLEM BEEN SOLVED



  4. #4
    ajjuravi Array
    Join Date
    Jun 2012
    Posts
    562

    Re: What I must do if I get the error message that windows has encountered a critical error while scanning files for virus with the help of Microsoft Security Essentials?

    You must ask to Microsoft about this problem.

    Choose Help and Support option of your Windows.

    And try to contact with Microsoft about this problem.

    They will give you the right solution.

    However, you may also use another antivirus like AVG, Avast, etc.

    They are also good antivirus and much better than Windows Security Essentials.

  5. #5
    windows-help Array
    Join Date
    Aug 2012
    Posts
    202

    Re: What I must do if I get the error message that windows has encountered a critical error while scanning files for virus with the help of Microsoft Security Essentials?

    hii

    I dont think you should be getting this type of error in microsoft security essentials as MSE is the security program for windows only and could not be infected ...

    You can try checking that if there is any other software or what you say antivirus is installed in your pc or not ..
    If its installed then the problem may be caused by the other security program being installed ...
    Just uninstall that antivirus and then try again using MSE ...
    If problem persists further then you have to just uninstall the MSE if possible and then use your computer..

    thanks

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