1. #1
    Unregistered

    Win 8 Dell XPS not restarting

    I am not able to restart my brand new Dell XPS duo laptop. When I select the restart option then the laptop keeps trying to restart but does not restart. The only thing I can do then is to power off the system. Anybody else having the same problem?



  2. #2
    kranthi Array
    Join Date
    May 2012
    Posts
    388

    Re: Win 8 Dell XPS not restarting

    Some times these types of problems will appear because of the OS and the virus files of your Lap top.So when ever you are getting such problem immediately you need to restart your system through the anti virus software and also it is good for you change the operating system again.Re format the system so as to make your OS feel comfortable with the applications and softwares.
    So if you do these two things you can easily over come this issue quite easily.
    Thank you.

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Win 8 Dell XPS not restarting

    As the Dell XPS is brand new, it is prudent to contact the Authorised Service Center, as the failed boot might happen due to Operating system failure or it might be a hardware issue too.

    As the system possibly was preinstalled windows 8 laptop, windows or its drivers might be in question,
    also the RAM or the Display Card or chipset as well as the HDD can be in problem.

    You can try to recover the system or repair it using the Reovery disk/Rescue Disk, or Windows 8 installer Disk,
    Insert it in the optical drive and boot from it, then select RECOVER/REPAIR whatever but still suggestion is for going to the service center as if the hardware is to lame you cant do it and you have warranty too, dlaim that.

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