1. #1
    Unregistered

    Windows 7 freezes at "Collecting printer status" message when a print is given.

    To my Windows 7 PC, there is a Samsung Printer connected and whose drivers are also installed, this worked fine for a month and later on am unable make any print through it. Whenever a print is made there will be a message on the home screen "Collecting printer status" and the system gets freezed and the print never comes out.



  2. #2
    kumar12337 Array
    Join Date
    Sep 2012
    Location
    hyd
    Posts
    1,989

    Re: Windows 7 freezes at "Collecting printer status" message when a print is given.

    Hi dear friend.....

    First of all make sure that the Printer spooler enabled or not ... that is

    press windows key+r and type services.msc and press ENTER Key

    then find and double click on PRINT SPOOLER option

    then check the Service Status.......if it is stopped simply click the START button ...

    and also select the START UP TYPE as Automatic. then finally click the OK button

    and if still the problem persists.........simply re-install the PRINTER Drivers again

    after that your issue will be fixed

    ALL THE BEST!!!!!!!!!!!

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