1. #1
    Unregistered

    Windows 7 Issue: Sound stopped working through Speakers and Headphones

    I am using Dell Inspiron Laptop 1520 which is a windows 7 powered laptop. It was working fine until yesterday but now, its sound has stopped working. I have checked the speakers and the headphones as well but both are not working. However, all drivers are properly installed and working. What else can be the issue? How to fix this?



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Windows 7 Issue: Sound stopped working through Speakers and Headphones

    For fixing your issue, Click on "Start" button. Type "Control" in the start search box. You will see "Control Panel" option in the list. Simply, Click on it. It will redirect you to the control Panel. Click on "Hardware and Sound">>sound in the playback tab. Then set your laptop speakers as the default device. If you are still facing the same issue, It indicates a hardware failure. If your microphone is also not working, follow the below given steps to fix it:
    1. Go to the Notification Area and right click on the Speaker Icon. Click on "Playback Devices".
    2. After that, Click on "Speakers" and then on "Properties".
    3. Choose the "Advanced" tab.
    4. Uncheck the box which says "Allow applications to take exclusive control of this device".
    5. Once done, Click on "Apply" and "Ok" to save changes.
    6. After that, Click on "Recording" tab.
    7. Highlight the "Microphone" option and click on "Properties".
    8. Click on "Advanced" tab and click on "Apply" and "Ok" again.
    9. Finally restart your computer and you are done. If you are still facing any issue, Inform us.
    ~Support
    Community Manager

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