1. #1
    Unregistered

    Windows 7 not recognizing blank CD inserted into DVD drive

    For burning a CD, I have inserted a blank CD-R into the DVD drive of my PC running on Windows 7. After that, I got a message “Windows can't read the disc in Drive D”. I tried other CDs, DVDs and found only blank discs are not recognized by Windows. What should I do to resolve this issue?



  2. #2
    expert Array
    Join Date
    May 2012
    Posts
    1,791

    Re: Windows 7 not recognizing blank CD inserted into DVD drive

    Press the ‘Start’ button and find ‘Search Programs and Files’ option from the start menu. Type Services into the search field and locate ‘Shell Hardware Detection’ item. Check whether it is disabled or not. If it is disabled, then right click on it and wait until a set of options appears on the screen. Navigate through those options and select ‘Properties’ from it. Set the ‘Startup type’ into ‘Automatic’ mode. Press both ‘Apply’ and ‘OK’ button afterwards. Insert the blank CD again and see whether it resolves the issue.

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Windows 7 not recognizing blank CD inserted into DVD drive

    Hi,

    The problem you are encountering is a difficult one and can be sorted out following different methods.

    Goto Control Panel > Hardware and Sound > Device Manager > DVD\CD ROM Drives > uninstall Driver and uninstall the existing driver
    Next follow the same path to Update Driver which will update the CD\DVD driver software and load in Windows.

    Exit, Reboot, and possibly you will find things OK.

    Still not uot of the woods?

    Click "Start", find "Search Programs and Files" from start menu. Type "Services" in search field and find "Shell Hardware Detection" .
    Check if it is disabled or enabled. If disabled, right click on it and wait until options appear .
    Select "Properties" . Fix "Startup" type to "Automatic" . Click "Apply" and "OK".
    Verify the result.

    Thanks.

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