1. #1
    Unregistered

    Windows 7 shows error code 0x00000015 while using Epson RX600 scanner

    When I try to scan the documents in my PC running on Windows 7 with Epson RX600 scanner, I keep getting the error message “Operation could not be completed (error 0x00000015), the device is not ready”. What are the trouble shooting steps to avoid this error?



  2. #2
    expert Array
    Join Date
    May 2012
    Posts
    1,791

    Re: Windows 7 shows error code 0x00000015 while using Epson RX600 scanner

    Click the ‘Start’ button and locate the start search box from the start menu. Enter either Services or services.msc into the search box. Press the ‘OK’ button and wait until the list of services pop up on the screen. Locate the services named Remote Procedure Call, RPC Endpoint Mapper, DCOM Server Process Launcher and Shell Hardware Detection from that list and enable them. Right click on each service for that and choose ‘Properties’ from the pop-up menu. Set the services to ‘Automatic’ and start all of them by pressing the ‘Start’ button. Once you can view all the services get started, locate ‘Windows Image Acquisition’ option and set it to ‘Automatic’. Reboot the PC afterwards and see whether the error gets fixed or not.

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Windows 7 shows error code 0x00000015 while using Epson RX600 scanner

    Hi,

    To begin with i`ll suggest you to Uninstall the printer Driver first using Control Panel > Hardware and Sound>Device Manager, then Install the Driver freshly, and after a reboot watch if anything happens. If the problem persists, follow the next procedure:

    "Start" > in the search box type services.msc > OK, locate "Remote Procedure Call", "RPC Endpoint Mapper", "DCOM Server Process Launcher" and "Shell Hardware Detection" > Right click each service to enable them.
    Click Properties, Set services to "Automatic" > "Start" > "Windows Image Acquisition" > "Automatic".

    Reboot.
    Thanks.

  4. #4
    ghanathey swetha Array
    Join Date
    Nov 2012
    Posts
    509

    Re: Windows 7 shows error code 0x00000015 while using Epson RX600 scanner

    Hi.
    You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

    >>Click on start or the Window thingy.
    >>Type Services or Services.msc in the search part.
    >>Now scroll to the following services in the window that got opened.
    Remote Procedure Call (RPC), DCOM Server Process Launcher, RPC Endpoint Mapper, Shell Hardware Detection. Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and your problem will be solved.

    Thank you.

  5. #5
    sharmayogesh3047 Array
    Join Date
    Jul 2012
    Posts
    523

    Re: Windows 7 shows error code 0x00000015 while using Epson RX600 scanner

    Quote Originally Posted by Unregistered View Post
    When I try to scan the documents in my PC running on Windows 7 with Epson RX600 scanner, I keep getting the error message “Operation could not be completed (error 0x00000015), the device is not ready”. What are the trouble shooting steps to avoid this error?
    HELLO DEAR,

    Dear if you facing error while using your scanner with your computer having window 7.then dear you have to follow the below written procedure so that your problem is get solved:-

    >> Dear from your computer key board press (WINDOW KEY +R) so that run window will appears on your screen.
    >> Dear write “SERVICE.MSC” in the search box of run window and press enter the service window will appears on your screen.

    11227d1238192698-windows-update-does-not-work-cannot-even-get-into-1.jpg

    >> Dear now find the service (REMOTE PROCEDURE CALL) , RPC endpoint Mapper, Dcom server process launcher and shell hardware detection and enable them.
    >> Dear right click on each service and choose properties and set the service to automatic and start all of them by pressing start button.
    >> Dear as you confirmed that all services get started now locate (Windows image acquisition) and set it to automatic.
    >> Now dear restart your computer and I hope your problem is solved.

    HAVE A NICE DAY,

    GOOD LUCK,

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