1. #1
    Unregistered

    Windows 7 shows strange error report due to explorer.exe crash

    Explorer.exe in windows 7 crashes all the time when i am trying to delete some files from the video library. It shows the following error message:
    Faulting application name: Explorer.EXE, version: 6.1.7100.0, time stamp: 0x49ee918d
    Faulting module name: ntdll.dll, version: 6.1.7100.0, time stamp: 0x49eea66e
    Exception code: 0xc0000005
    Fault offset: 0x0006876f
    Faulting process id: 0x1204
    Faulting application start time: 0x01ca50d7df3044d6



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Windows 7 shows strange error report due to explorer.exe crash

    It seems that there is some problem with your explorer.exe. To fix this issue, you can run the system file checker tool. It replaces the incorrect system files with the correct versions. To do the same,click on "Start" and then type "cmd" in the search box. After that right click on "cmd" when appear in Program list and click on "Run as Administrator". It can ask for administrator password so provide the same(if needed). A command prompt will appear before you with black screen. In the same screen type "sfc /scannow" and hit enter.
    ~Support
    Community Manager

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