1. #1
    Unregistered

    Windows XP shows the error message “windows has encountered a problem and must close” frequently

    For the past few weeks, my PC running on Windows XP keeps displaying the error message “windows has encountered a problem and must close” intermittently. Also, the system won’t allow me to close windows too. It happens most of the times when I open and run a program for few minutes. How can I get rid of this error message?



  2. #2
    kumar12337 Array
    Join Date
    Sep 2012
    Location
    hyd
    Posts
    1,989

    Re: Windows XP shows the error message “windows has encountered a problem and must close” frequently

    Hi my dear friend............TO solve this problem ......simply restore the PC

    and the procedure to restore the PC:

    first go to the start menu and click RUN


    and type in the RUN as msconfig and press ENTER key


    after that a window will be opened in that window choose the TOOLS TAB


    now choose system restore option from the suggested list


    and click the LAUNCH button from the bottom of the window


    then click NEXT and select the restore to previous state option and click NEXT


    then choose the DRIVE and that is default .......drive it is automatically chosen by the windows then click NEXT


    and after click save settigns and run button


    then after your process will begins .....


    after the completion of process reboot your pc ............ALL THE BEST

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Windows XP shows the error message “windows has encountered a problem and must close” frequently

    Hi.

    The diagnosis can be done with some more information about your system and Windows. Like which updates you have installed and what happend during that, the service pack version etc.

    Check if the issue occur in "safe mode" after booting in "safe mode" by pressing F8 during booting. If the issue doesn't occur in safe mode then perform a "clean boot" and check the result.

    You may run System File Checker scan to fix the corrupted files , type "sfc/scannow" at the Command Prompt.

    Check if service pack 3 is installed on the computer.
    Right-click "My Computer" > "Properties" > "General" tab should show you the version of Windows XP and currently installed Windows Service Pack.

    Uninstall the last service pack you have installed , then reinstall it.

    Thanks.

  4. #4
    pushp Array
    Join Date
    Dec 2012
    Location
    Bhopal
    Posts
    403

    Re: Windows XP shows the error message “windows has encountered a problem and must close” frequently

    Hello !!!

    it seems that your operating system got corrupt.
    and for your kind information do let me tell you that, windows xp has too many bugs and it is one the operating system whic get crashed most of the time.
    so this is not a new thing.
    so what you have to do is that, just repair your windows XP.
    repairing will dont move your files ad setting.
    everything will remain as they were previously.

    hope i am clear to you.
    thanks for posting in EALP.

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