1. #1
    Unregistered

    Microsoft security update KB2286198 causing windows 7 system hang and BSODís

    Hi, whenever i tried to install the security update KB2286198 from Microsoft my system hangs and causing BSOD after restart! iím using windows 7 ultimate system running on Acer laptop. Can anyone show me steps on how to overcome from this issue??



  2. #2
    Support Array
    Join Date
    Apr 2012
    Posts
    1,574

    Re: Microsoft security update KB2286198 causing windows 7 system hang and BSODís

    1)The issue is due to a potential conflict with the windows update and ESET Nod32 antivirus and Eset smart security
    2)To overcome from this issue, you need to update virus signature database in the main program of ESET nod32 antivirus
    3)Make sure, your update status should be “virus signature database:5338 (20100803) on ESET nod32 program
    4)Now, restart your windows update process, this time you won’t get any hangs or BSOD’s!
    That’s it over!

    ~Support
    Community Manager

  3. #3
    Aniruddha Array
    Join Date
    Jul 2012
    Posts
    2,178

    Re: Microsoft security update KB2286198 causing windows 7 system hang and BSODís

    The Updates are sometimes blocked by Antivirus Installed in the system.

    You can try this :

    1. Boot in Safe Mode.
    Press F8 at the beginning of the booting session and select Safe Mode from the options provided.
    Click start--control Panel--Programs--Windows Update--Search for the specific update causing issues, Uninstall.

    2. Disable the Antivirus or Firewall installed into the system , for the time being.
    Log into www.microsoft.com, search for the security update , download and install.
    Again activate the Antivirus and Firewall.

    This should fix the problem.

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