1. #1

    Not able to connect to Windows mail in my Windows 7 Mobile

    I have Windows 7 Mobile. Whenever I try to connect to Windows Live Mail, I am unable to connect. I have net connection and everything is going well. I do not know what happened. Please, anyone help me in solving the problem.

  2. #2
    cutiepie Array
    Join Date
    Feb 2013

    Re: Not able to connect to Windows mail in my Windows 7 Mobile

    Just follow these steps in order to connect:

    1. On Start, swipe left to the App list, select Settings, and then select Email + accounts.
    2. Select Add an account > Outlook.
    3. Enter your e-mail address and password and select Sign in. Windows Phone will try to set up your e-mail account automatically. If setup completes successfully, skip to step 7.
    4. If you see the message Check your information and try again. You may have mistyped your password., verify that you entered the correct email address and password. At this stage, you dont need to specify any values for User name and Domain. Select Sign in. If setup completes successfully, skip to step 7.
    5. If your e-mail account can't be set up automatically, youll see the message, We couldnt find your settings. Select Advanced. You will need to enter the following information:
      1. E-mail address This is your full e-mail access, for example tony@contoso.com.
      2. Password This is the password for your e-mail account.
      3. User name This is your full e-mail address, for example tony@contoso.com.
      4. Domain This is the part of your e-mail address after the @ sign, for example contoso.com.
      5. Server For instructions for finding your server name, see the Finding the Server Name section below.
      6. Select Show all settings and make sure the Server requires encrypted (SSL) connection box is selected.
    6. Select Sign in.
    7. Select OK if Exchange ActiveSync asks you to enforce policies or set a password.
    8. hope this helps.....

  3. #3
    savneybillford Array
    Join Date
    Jan 2013

    Re: Not able to connect to Windows mail in my Windows 7 Mobile

    Dear guest,

    Windows phone lets you add your account and later lets you send mails, retrive mails etc using just your cellphone.
    To add an account:
    1. Scroll to the settings tile on your start screen.
    2.if not found kindly scroll to the right where you can see the application list.
    3.here you will get settings. Select email+accounts
    4.select windows live, add your email id, password etc and fill all details.
    5.you will be asked to confirm and verify your password.
    6.kindly do so and then tap on ok.
    7.allow your phone to synchronize.
    you have a new mailbox at the start screen.

    If you already have an mail id put up but still you are facing problems then do the following.
    1.select settings.
    2.email+accounts has to be tapped upon.
    3.tap on the existing account for a long duration.
    4.menu appears.
    5.tap on delete.
    Note:deleting an account deletes all information associated with the account from the phone.
    6.after doing this just follow the above mentioned procedure to create a new account.
    your problem will be rectified.
    Thank you...

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